Job description

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Food Service Clerk under supervision, prepares, serves and sells food items. A Food Service Clerk is assigned and responsible for one or more areas of food preparation, service, sales and maintenance. This position reports to the Food Stand Lead, Supervisor and Manager.

WHAT YOU WILL DO

• Prepares and sells food items
• Assists with daily preparation of food items as needed
• Assists with the daily set-up and closure of assigned location
• Operates food service equipment and machines safely
• Assists with maintaining a safe and sanitary work area
• Keeps all necessary food items and supplies stocked
• Practices safe food handling procedures
• Follows cash handling protocol and procedures
• Operates a cash register and handles cash accurately
• Make Customer Service a top priority
• Provides information to guests or directs to a knowledgeable source
• Professionally handle difficult situations with employees or guests
• Good work ethics and meets Organization performance standards
• Assists new personnel as needed
• Assists Lead, Cooks, Manager and Supervisor as needed
• Compliance with SDZWA and Health Departments uniform standards
• Maintains a passing grade on the Environmental Health Department tests

WHAT WE ARE LOOKING FOR
If you are 18 years or older and selected for this role you will be required to complete the Responsible Beverage Service Training (RBS) within 60 days of your hire date. Training will be provided to you by the San Diego Zoo Wildlife Alliance and completed on site.

• JOB EXPERIENCE
• Education, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills listed.
• SKILLS AND KNOWLEDGE
• Methods, materials and equipment used in food service
• Food presentation and portion control of food items served in their location
• Basic inventory controls and best practices
• Basic usage and care of standard kitchen equipment and utensils
• Safety rules and regulations
• Guest service standards and policies and uniform standards
• Operate food service equipment and machines safely
• Operate a cash register accurately and effectively
• Operate assigned tools and equipment safely
• Multi-task and prioritize to meet the demands of business
• Communicate effectively (verbal and written)
• Deal tactfully and courteously with guests and employees
• Work effectively in a team environment
• Understand and carry out both verbal and written instructions
• Work in a high volume, fast-paced environment
• Work competently with large diverse groups of people

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

IMPORTANT DETAILS

• Location: San Diego, CA
• Position Type: Part-Time Hourly Non-Exempt Union Position - If selected there will be union fees and dues to be paid to the Union
• Hourly wage: $17.00

Be an ally for wildlife by joining our team!
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
San Diego Zoo Wildlife Alliance is a drug free workplace

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