Job description
About Us:
Let's face it—client care that was once warm and personalized has become cold and clinical. Portrait is here to change that.
Portrait is a breakthrough collective of healthcare visionaries joined in their desire to deliver inspired care. We are handling the headaches that can keep providers from doing their best work and living their best lives. Our transformative model and first-of-its-kind platform empowers ambitious providers to fall back in love with aesthetic medicine—and deliver the personalized care that clients deserve.
We are one of the fastest-growing healthcare technology startups ever and recently raised more than $20m in Series A funding from leading Silicon Valley VC firms and individual investors like the founders and leaders of DreamWorks, GoodRx, Dropbox, Stripe, and more. Our diverse, fiercely passionate team — composed of industry veterans and hyper-growth operators that have built multi-billion dollar companies — is united in our focus to put expert providers back in the driver's seat of their careers to transform the way that care is delivered.
We are committed to our mission and vision and work hard as a collective to make it a reality. Let's change the face of healthcare and make dream work a reality — together.
Job Description
Title: Patient Care Coordinator
Location: Mill Valley, CA
Hybrid Position: Monday Remote, Tuesday - Friday in Office
About the Role
As a Patient Care Coordinator, you'll work both independently, and with Aesthetic Nurse Injectors to deliver high quality care to patients. You'll assist the nurses with overseeing the patient schedule, maintain a clean clinical environment, order inventory, respond to patient inquiries and perform other administrative tasks.
What You'll Do:
- Coordinate and manage the schedule for the practice
- Confidently educate patients on services and products that the Provider offers
- Maintain a clean and adequately stocked clinical environment
- Clean and prepare exam rooms based on scheduled procedures
- Administrative tasks such as checking out patients, collecting payment, answering phone calls, scheduling appointments and replying to non-clinical patient questions
- Stocking inventory and supplies
- Work with pharmaceutical reward programs to redeem patient points
- Maintain OSHA and HIPAA compliance within the practice
- Assist with special projects as needed
About You:
- 2+ years of experience in medspa, cosmetic surgery, or dermatology practice
- Previous experience with EMR preferred
- Must be able to multitask and perform tasks accurately and consistently
- Strong verbal and written communication skills
- Understanding of HIPAA and OSHA
- Must be able to work independently and productively with minimum supervision
- Excellent and professional patient interaction skills
Compensation:
- $23 per Hour
- This is a full-time position
Portrait is an equal opportunity employer, we encourage all to apply, even if you do not meet each requirement above. We are building a diverse, inclusive workforce and hope you will join us!
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