SUMMARY

The Banquet Houseperson is responsible for setting-up meeting rooms, audio visual equipment, and private events in accordance to the banquet event order specifications. Helps with polishing plates, glassware as well as set-up of cooking equipment, buffet, and coffee breaks.

ESSENTIAL FUNCTIONS

• Set-up refresh and breaks down rooms in compliance with scheduled times and department procedures.
• Be able to work in a standing position for long periods of time.
• Be able to frequently lift 50 pounds with help of another staff member
• Break down and re-set all public areas after private events in a timely manner.
• Knowledge of all styles of room set-ups, standard equipment involved and proper handling of such.
• Ensure cleanliness and organization of storage and service areas.
• Responds quickly to requests from guests, supervisors or management in a timely, friendly and efficient manner.
• Provides a professional image at all times through appearance and dress.
• Follow Health and Safety practices at all times.
• Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.
• Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives.
• Performs other duties as directed, developed or assigned.

QUALIFICATIONS

Required

• Familiar with audio-visual equipment use, set-up and troubleshooting
• Valid San Diego County Food Handlers Card
• Ability to respond quickly to last minute changes
• Ability to communicate in English with vendors, guests and staff, to their understanding

Desirable

• Experience in a high volume banquet 4 or 5 star resort environment (AAA, Mobil, Relais & Chateaux or other highly rated)
• High school graduate or GED-equivalent.
• Ability to communicate in other languages
• Prior training in guest relations.

SKILLS

Required

• Previous experience with banquet set-up, décor, elevation, flow
• Have a keen eye for details
• Ability to work cohesively with co-workers as part of a team
• Ability to follow directions thoroughly.
• Ability to anticipate and understand guests’ needs.
• Ability to move quickly and safely through workspace.
• Ability to focus attention on service details.

Desirable

• Previous experience in other Banquet positions
• Previous experience in other hospitality positions

PHYSICAL DEMANDS

• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
• Constant need to perform the following physical activities: grasping, turning, finger dexterity.
• Occasional need to stand for long periods of time.
• Lifting/carrying up to 35 lbs. frequently and 50 lbs. occasionally.
• Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
• Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.