Job description
Wire Transfer Specialist I
-
056796
Description
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Wire Transfer Specialist I is responsible for receiving, verifying and processing wire transfer requests in accordance with Bank policies and Regulation E and J guidelines.
Key Responsibilities:
Competencies Required:
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Wire Transfer Specialist I is responsible for receiving, verifying and processing wire transfer requests in accordance with Bank policies and Regulation E and J guidelines.
Key Responsibilities:
- Performs opening and closing procedures, including daily balancing of reports.
- Processes incoming and outgoing wire transfers, including international and foreign exchange wires; notifies branch or customer of issues such as returned wires and invalid instructions.
- Answers branch and customer telephone and email inquiries; provides information and assistance in accordance with bank policy and applicable regulations.
- Reviews and clears OFAC items from incoming and outgoing queues.
- Scans work documents; maintains required reports and logs.
Competencies Required:
- Solid technology skills, including intermediate proficiency with Microsoft Office Applications (Excel, Word, Outlook) and wire transfer applications (PAYplus).
- Working knowledge of banking policies, procedures and regulations as they relate to Wire Transfers including BSA and OFAC guidelines.
- Must be both a strong individual contributor and a flexible, adaptable team player.
- Strong customer service and communication skills with the ability to maintain confidentiality.
- Good analytical skills with strong attention to detail, high concern for data accuracy, and the ability to detect potential fraudulent activity.
- Excellent organizational and time management skills; ability to maintain accuracy and met deadlines in a fast paced environment.
- Ability to follow directions and apply proper policies, procedures and guidelines.
Qualifications
- 2+ years banking operations, customer service, or accounting experience in the financial services or banking industry with exposure to wire transfer processing required.
- Deposit operations experience preferred.
Formal Education & Certification:
- High School Diploma or equivalent required.
Work Status:
- Full-Time.
Supervisory Responsibility:
- None.
Travel:
- 0% - Negligible amount of travel expected.
Working Conditions:
- Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Job
: Operations
Primary Location
: Texas-The Woodlands
Schedule
: Full-time
Work Locations
: TX - Operations Center-0100 25231 Grogans Mill Rd The Woodlands 77380
Unposting Date
: Ongoing
Organization
: Texas - Houston
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