Job description

Position Summary

The Patient Account Representative (PAR)/ Biller shall be responsible for researching, contacting, and responding to patients and responsible parties in order to resolve past-due accounts, the timely and accurate submission of claims to the responsible payer for services and products provided; obtaining necessary documentation to support claims; posting of payments; evaluation of payments received to ensure appropriate payment; timely follow-up on invoices not paid: and management of account receivables. The PAR/Biller actively supports BCHC in its efforts to maintain designation as a Federally Qualified Health Center (FQHC) and as a Patient Centered Medical Home (PCMH). Participates actively in BCHC’s mission to provide exceptional patient-centered primary and preventive healthcare for all residents of Berks County, regardless of patient status.

Job Description

• · Answers inquiries by phone regarding past-due accounts and insurance guidelines; researches past-due accounts.
• · Identifies problem accounts; investigates and corrects errors, follows-up on missing account information, and resolves past-due accounts.
• · Addresses claim rejections in a timely manner.
• · Processes secondary insurance billing in a timely manner.
• · Manages accounts receivable appropriately and in accordance with established policy.
• · Contacts responsible party to resolve delinquent accounts; prepares payment plans and monitors adherence to plans by responsible party; directs accounts to outside collection agencies when necessary.
• · Posts data; verifies and performs mathematical computations.
• · Answers questions from patients, clerical staff and insurance companies.
• · Prepares, reviews, and sends patient statements.
• · Reviews accounts for possible assignment and makes recommendations to the Business Office Manager, also prepares information for the collection agency.
• · Performs various collection actions including correcting and resubmitting claims to third party payers.
• · Performs other duties as assigned.
• · Composes and types routine correspondence, memos, letters, etc.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Reading, PA 19601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ICD-10: 1 year (Preferred)

Work Location: In person

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