Job description
Position Description
The VCA is a field-based victim service provider who works as a part of the overall Voice &
Choice Empowerment Team. The VCA is responsible for engaging child sex trafficking survivors
(and non-offending legal guardians) through trust-based relationships in the individualized,
collaborative process of identifying, planning, accessing, and coordinating resources, support,
and services for their emotional and social recovery. The VCA will service clients in Dallas,
Tarrant, Collin, Denton, Rockwall, Ellis, Parker and Hood counties for youth of any gender
identification who have been sex trafficked. This position is primarily funded through a two-year
grant with organizational plans to develop long-term sustainability.
Major Areas of Responsibility
Under the supervision of the Vice President and Voice & Choice Supervisor, provide
advocacy, emotional support and case management services to sex trafficking survivors
(ages 12-24), as well support non-offending family members.
- Collaborate with survivors to plan, implement, monitor, and amend individualized
achieve their self-determined goals.
- Responsible for traveling throughout the eight local service counties for on-site
transporting survivors to various meetings and appointments, with legal guardian
consent.
- Help answer any questions that the survivor and/or family has on the legal
through that process, when needed.
- Emphasis will be placed on clients’ self-determination, feeling understood and
survivors. Advocacy service plans are based on meaningful assessments for the
child sex trafficking population.
- The VCA will play a pivotal role in connecting and referring the survivor with trauma
treatment, counseling and therapy services, support groups, 12-step programs, legal
services, family counseling, transitional housing, job skills training, crime victims’
compensation applications, medical services, tattoo removal.
- Collaborate closely with the Voice & Choice Community Program Coordinator to
- Serve in rotation on a 24-hour Crisis Response Team
- Traffick911 is responsive to crisis situations as they arise through the Crisis
Response Team. This team rotates the responsibility of answering
Traffick911’s 24-hour phone line (calls from first responders) and immediately
responding to the incident.
- The assigned Crisis Response Team (CRT) member will dispatch
to emergency medical treatment (if necessary), ensure food, clothing,
emergency shelter, and connection with any other support needed is
provided.
- Team player - Collaborates closely as a part of the Traffick911 Empowerment Team with
Program Coordinator, and other VCAs to coordinate services for clients.
- The VCA’s work will be supported by the Voice & Choice Community mentor program
additional relationship-based emotional support and guidance.
- Participate in community-based interagency multi-disciplinary team (MDT) that is
and prosecutorial process of trafficker.
- The VCA is required to provide any helpful information, including concerns, about
guardian as they learn of it.
- Acquire and maintain deep knowledge of sex trafficking and trauma associated with this
evaluation methods relevant to case management and the child sex trafficking
population, and shall use such information to ensure excellence in service delivery
- Assume personal responsibility for her or his professional development and competence
their first two years of employment (trainings paid for by Traffick911).
Ability to have a flexible schedule; often working nights and weekends
- Ability to work in fast-paced, intense, high-pressure environment
- Excellent attention to detail and dexterity to manage multiple clients
- Demonstrated ability to communicate (emails, texts, phone calls)
- Ability to work independently and to be a self-starter
- Demonstrated ability to calmly and effectively handle multiple crises
- Demonstrated competence in cultural humility
- Commitment to client empowerment through strength-based and trust-based principles
- Broad knowledge and experience in working with traumatized populations
- Valid driver’s license, reliable vehicle, valid car insurance, willing to utilize personal
- Excellent computer skills including Microsoft Office, Google Documents, etc. Traffick911
operates on Apple laptops.
Survivors of trafficking and/or exploitation strongly preferred.
- Bachelor’s degree required with at least four years of professional job experience.
- Two years of professional experience working with traumatized youth preferred.
- Experience working with child sex trafficking survivors, adult sex trafficking survivors,
- Victim services, juvenile services, CPS, domestic violence, and/or experience
- Experience with Apricot Essentials case management software or similar case
Critical Qualities
Adhere to Traffick911’s Core Values and Code of Ethics
- Mature Christian faith
- Professional
- Humble and resilient
- Pursues excellence
- Culturally aware and appreciative of differences
- Strong work ethic
- Innovative problem solver
- Ability to build trust and strong partnerships with others
- Courageous in pursuing opportunities and challenges
- Tenacious in achieving goals
Physical Demands
Job will be performed in Traffick911 office in Addison, TX as well as traveling to various
counties surrounding Dallas/Fort Worth. Reasonable accommodation can be made to enable
people with disabilities to perform the described essential functions.
This employee will serve in rotation for 24 hour on-call Crisis Response Team and will need to
be able to respond within 60-90 minutes to first responder requests. Must be able to function
and report for duty when awakened in middle of the night.
Benefits and Salary
Traffick911’s benefits package includes group medical, dental and vision insurance; paid
- Crisis Response Team members are compensated additionally for each day on call.
- Traffick911 encourages self-care for all employees and will fund the co-pay for personal
counseling.
Job Type
Full-time exempt
Please send cover letter and resume to jobs@traffick911.com.
Traffick911 exists with the sole purpose of freeing youth from sex trafficking by building
trust-based relationships. This is accomplished by a 24/7 crisis response and the Voice &
Choice Program Team walking alongside child sex trafficking victims and with Multi-Disciplinary
Team partners. Traffick911 was founded in 2009 by community activists who discovered that
child sex trafficking was happening in North Texas. Over its history, the organization’s abolition
efforts include training over 82,000 youth and adults face-to-face with prevention and awareness
messages, training over 18,000 first responders, and directly serving over 1,000 survivors.
Mission: To free youth from sex trafficking through trust-based relationships.
Vision: Communities free from relational brokenness.
Values: Hope, humility, and humanity
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