Service Customer Care Specialist

Full Time
Elkhart, IN 46514
Posted
Job description

Service Customer Care Specialist

Be a part of the #1 automotive team in Elkhart!

Build your career at Lochmandy Motors!

Lochmandy Motors’ Service Department is expanding!

  • Full time Career
  • Hourly pay, paid weekly
  • Family owned and operated with HUGE employee retention. Lochmandy truly cares about their employees.
  • Benefits Offered:
  • Paid Vacation time
  • 401K and retirement planning services
  • short/long term disability insurance
  • Life Insurance
  • Medical, Dental and Vision Insurance.

If you have the drive to learn something new with energy and excitement this is perfect for you.

This position includes but is not limited to:

  • Speaking to Customers over the phone and/or in person
  • Answering in-bound phone calls, making out-bond calls- leaving a positive impression over the phone every time
  • Scheduling vehicles service appointments for customers
  • Updating and using customer data base tool
  • Working closely with open communication with our Service & Parts Advisors, Service Technicians, and Management
  • Providing excellent customer service that exceeds expectations.

Requirements:

  • Superior phone and verbal communication skills
  • Excellent listening skills
  • Highly motivated, self-starter with Professional Maturity
  • Organized and detail-orientated
  • Professional appearance

Be a part of the #1 automotive team in Elkhart!

Build your career at Lochmandy Motors!

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
To keep our employees safe we offer mask and hand sanitizer.

Ability to commute/relocate:

  • Elkhart, IN 46514: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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