Description

Providence is calling a Sales Service Specialist who will:

• Support the commercial Account Executives, Account Managers, and other Sales team members as assigned in ongoing service activities by representing Providence Health Plans (PHP) to existing and prospective clients, producers and other departments via email, telephone and in person
• Serve as an integral member of the Commercial Sales Department and as such influences policies, processes and procedures relating to Commercial Sales

We welcome 100% remote work for residents who live in the State of Oregon, Clark County in Washington State and Southern California.

Required qualifications for this position include:

• 3+ years' experience communicating with customers
• 3+ years' experience working in a detail oriented position with a demonstrated ability to independently analyze data, situations and problem solve
• 3+ years' experience with organization and prioritization of internal and external deadlines
• 3+ years' experience answering peer questions with clear, concise & correct answers
• 3+ years' experience adhering to sales protocols, policies and procedures
• 3+ years' experience in verbal and written communications with emphasis on courteous and responsive phone etiquette
• 3+ years' experience composing basic business correspondence (inclusive of written explanations of Health Plan policies & procedures)

Preferred qualifications for this position include:

• Bachelor's Degree -OR- a combination of equivalent education and experience
• 3+ years' experience cross-training in large and small group renewals or new group setup and quoting

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Requsition ID: 180004

Company: Providence Jobs

Job Category: Sales

Job Function: Marketing/Public Relations/Community Affairs

Job Schedule: Full time

Job Shift:

Career Track:

Department: 5018 SALES GROUP SALES OR REGION

Address: OR Portland 5251 NE Glisan St

Pay Range: $25.74 - $40.96

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.