Job description

Receptionist/Office Clerk

Status: Full-time

Salary: Negotiable with experience

Job Summary:

The Glenrock Company has long been recognized as an industry leader in providing exceptional service and support to the professional specialty contractor. At Glenrock, the knowledge that we possess, the service that we provide, and the manufacturers that we represent, all combine to provide an exceptional experience for our customers serving the restoration, waterproofing and sealant markets.

This position is responsible for directing phone calls appropriately, taking detailed messages in addition to daily organization and filing, sending invoices, and assisting the administration department.

The Glenrock Company offers an exceptional benefits package which includes 401k, medical/dental/vision/prescription drug, life insurance, flex spending, holiday and vacation pay.

Duties and Responsibilities:

• Answering the telephone in a kind and professional manner
• Directing calls to the appropriate person on a multi-line phone system
• Organizing and filing order tickets, payment statements, and payables
• Rotating filing cabinets and storing older papers in storage when needed
• Assisting in entering cash sales and balancing paid tickets with credit card batches and bank deposits
• Using Excel to input cash sales on a spreadsheet
• Scanning tickets, purchase orders, tax exemption forms, and C.O.D. forms
• Printing, stamping and mailing daily invoices
• E-mailing daily invoices if required by the customer
• Distributing daily incoming mail
• Controlling office supply stock and ordering supplies when needed
• Assisting in our yearly “State of the Arts Show” by taking RSVP’s, ordering supplies needed, and organizing and creating name badges
• Other duties as assigned

Job Requirements:

• High School Diploma/GED required
• 3-5 years of experience as a receptionist or similar role required
• 3-5 years of customer service experience required
• Ability to prioritize and perform multiple tasks at once
• Strong time management skill
• Excellent written and verbal communication skills
• Strong organizational skills
• Detail oriented
• Ability to collaborate with sales and other accounting team members to ensure balances are paid while maintaining Glenrock’s relationship with our customers
• High proficiency in Microsoft Excel, Word, and Outlook
• Strong attention to detail
• High typing proficiency
• Bilingual English/Spanish is a plus

This is a full-time position, Monday through Friday from 8:00am-4:00pm

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
The Glenrock Company follows CDC guidelines and local mandates regarding COVID-19.

Work Location: One location

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