Program Director, Family Resource Center, Gardner
Job description
CSO is looking for a Program Director for our newest Family Resource Center in Gardner.
The Family Resource Center (FRC) is a community based, family focused program that supports parents, caregivers, and their children from birth to 18 years old. The FRC provides linkages to community resources to help with basic needs, family support, therapeutic services and resources. We provide a holistic array of activities for families that include support groups for caregivers, playgroups, evidenced based parenting groups, school support, as well as arts, cultural, and recreational activities.
CSO offers Training in: Trauma informed care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more.
Responsibilities
- Supervise the day-to-day operations of the program, providing administrative and programmatic supervision for all FRC staff.
- Plan, develop and manage center activities and services to meet program goals.
- Ensure coordination of all FRC Network Services partners.
- Participate in System of Care (SOC) meetings and coordinate FRC sub-committee of SOC.
- Establish family and youth advisory committee.
- Ensure fidelity to evidence based models.
- Serve as volunteer coordinator and work directly with Family Members as needed.
- Assist in referral to ongoing therapeutic services; coordinate onsite groups for families and/or youth.
- Maintain complete, accurate and timely records.
- Consult and collaborate with other professionals providing services to FRC clients.
- Participate on the agency's Management Team and participate in regular management meetings.
- Meet regularly with the Associate VP of Community/Family Services for supervision.
- Monitor compliance with requirements of FRC grant.
- Schedule and facilitate staff/team meetings.
- Support and maintain a high performance environment characterized by positive leadership and a strong team orientation as a member of the Agency Management team
- Collaborate with all participating sites/staff regarding integration of the Family Resource Center
- Support goals and philosophies of Senior Management Team.
Bachelor's degree with five years' experience in program management and/or human services; at least three years supervisory/management experience, including supervising staff. Master's degree preferred. Excellent clinical, interpersonal, organizational and administrative skills. Computer proficiency required including ability to work with email, electronic health record and word processing software.
Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)
Benefits
We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.
Our Agency
Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community-based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.
Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA
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