Job description
Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.POSITION SUMMARY
The Patient Care Coordinator welcomes and engages all new patients to the health center. The Patient Care Coordinator supports the monitoring of patient outcomes, and ensures the completion of and assistance with various health screenings. The Patient Care Coordinator attends local community collaborative meetings and arranges external referrals for Wheeler services. Wheeler Health & Wellness provides an integrated, comprehensive continuum of patient-centered primary care, behavioral health and community resources to enhance health equity and achieve the triple aim of health reform: improve health, reduce costs & increase quality.
EDUCATION AND EXPERIENCE/QUALIFICATIONS
Bachelor’s in Social Work, psychology, or other human services related field plus at least 1 year of related experience including face to face interaction with clients is required. Care coordination experience may be substituted for education on a year for year basis with an Associates in Social Work, Psychology or other human services field. Case management experience in a health care setting is preferred. Knowledge of Connecticut community resources and organizations. A valid Connecticut driver’s license is also required. Spanish speaking is preferred.
LOCATION
Waterbury, CT
SCHEDULE
Full Time
EMPLOYEE BENEFITS
Wheeler offers access to a comprehensive array of benefits, including:
- For Good Health
- Anthem Medical, Prescription, Dental and Vision insurance
- Health Savings Account (HSA), with company contribution
- Wellness Programs
- Free annual flu shots
- For a Secure Future
- Company paid Life and AD&D insurance
- 403(b) Plan, with company contributions
- For Career Advancement
- Education Reimbursement Program
- Training and development opportunities including supervision towards licensure
- Eligible for the NCHC loan repayment programs
- Eligible for a productivity incentive
- Reimbursement for licensure
- For Work Life Balance
- Generous paid time off
- 15 vacation days in first year
- 8 sick days
- 2 personal days per year
- 2 floating holidays
- 9 paid company holidays
- Employee Assistance Program (EAP)- Free and confidential counseling
- Employee discounts on cell phone services
Welcomes and engages all new patients to the health center.
Attends local community collaborative meetings to support and foster relationships in the community. Lead responsibility for arranging for Health and Wellness Center services based on the needs identified in the care plan.
Supports the monitoring of patient adherence to Care Plan and to follow up with patient, provider and integrated care team for wrap around services to enhance patient treatment by identifying barriers and resources and navigating access to care.
Attends, or conducts health care meetings when necessary to facilitate the coordination of services and resources.
Documents care coordination efforts, as indicated.
Supports clinical best practices and patient centered care plans to help patient reach wellness and social goals, including ensuring the completion of and assistance with social determinants of health and other relevant screenings. Maintains a working knowledge of the resources available in the community and provides appropriate referrals.
Provides telephonic and face-to-face support to patients to assist in navigation of health system, external supports and learning self-management goals.
Utilizes external systems to obtain relevant patient information and reports to support tracking of client activities in the community.
Maintains competencies to meet expectations in all position-specific key performance indicators.
Pursues and utilizes available trainings and staff development opportunities, to enhance knowledge and growth with the agency.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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