Job description
MCRA is a leading medical device advisory firm and clinical research organization (CRO). MCRA's value contribution rests within its industry experience at integrating five business value creators—regulatory, clinical research, reimbursement, healthcare compliance, and quality assurance—to provide a dynamic, market-leading effort from concept to commercialization. MCRA's integrated application of these key value-creating functions provides unparalleled expertise for its clients. MCRA has offices in Washington, DC, Manchester, CT, New York, NY, and a global presence in Japan and Europe and serves more than 1100 clients globally. Its core focus areas of therapeutic experience include orthopedics, spine, cardiovascular, neurology, digital health, diagnostic imaging, wound care, dental, general healthcare, robotics, and in vitro diagnostic (IVD) devices.
Position Overview:
In this position, you will be responsible for handling all front desk responsibilities. You will support the Executive Assistant in two main functions: Front desk and Office Management on a part-time basis.
Daily Front Desk Responsibilities:
- Answer and direct telephone calls to the company's main phone line
- Greet and welcome guests, clients, and out-of-town staff; assist with seating and office setup and assignment
- Open, organize, and review all mail
- Manage the lobby area, kitchen, and supply room
- Conference room preparation
- Keep all rooms organized and clean
Weekly Office Management Responsibilities:
- Stock kitchen – order groceries each week (fruits, coffees, snacks)
- Oversee weekly plant, fish tank, turtle tank, reptile tank and cleaning service
- Order office supplies when needed
- Maintain the inventory of the kitchen, conference rooms, and copy rooms
Monthly Office Management Responsibilities:
- Maintain office equipment and process service requests
- Filing items and maintaining detailed lists of items filed
Requirements:
- Must have a hospitality mindset with a service heart
- Must have a positive can-do attitude daily with the ability to prioritize
- Ability to handle sensitive and/or confidential information
- Capacity to work independently, while also being a team player
- Professional dress and appearance required, professional demeanor
- Articulate and a good communicator
- Excellent verbal skills and kind manners
- Valid CT State Driver’s License and Reliable Vehicle
- Highly organized with outstanding follow through skills
Training Provided:
- Microsoft Outlook, Excel, and Word
- Notary Public
- Feeding turtles, fish, and reptiles daily
- Transferring/conferencing phone calls
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as to meet the ongoing needs of the organization.
MCRA, LLC is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.
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