The Wisconsin Department of Children and Families (DCF), Division of Early Care Education, Bureau of Early Care Regulation is currently recruiting to fill a 50% License/Permit Program Associate – Senior (20 hours a week), position in Green Bay, WI. DCF offers personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin.

All state employees must report their COVID vaccination status, whether vaccinated or not and provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.

The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.

This position is headquartered at our Green Bay office and will have the option to work hybrid for up to 30%. This schedule may change based on training or operational needs. Employees need to report to the 201 W. Washington Ave. Madison, WI office or the 635 N 26 St. Milwaukee, WI office on their first day for onboarding and orientation.

High speed internet access is required to meet the needs of hybrid work.

Come see why DCF is such a great place to work!

DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/.

This position provides full range complex and advanced paraprofessional, administrative, and program support for the regional licensing program, the regional licensing manager, and the regional licensing/certification specialists. Duties include the provision and coordination of paraprofessional, administrative and program support services for license review activities for all childcare programs. This position coordinates and tracks licensing applications and fees and monitors and tracks all data generated by the licensing process. Contact with the public is extensive in providing general information to current and potential licensees and other agencies, and in responding to general inquiries. This position interviews complainants; researches rule violations; investigates unlicensed complaints, issuing to a licensing specialist for follow up as needed; and assigns all complaints to licensing specialists, unless not applicable. The position researches BECR policies as they apply to licensing requirements and procedures. This position generates both routine and ad hoc reports on all aspects of licensing such as status of complaints and enforcements, licensing specialist caseloads, and demographics of licensees. This position serves as back-up to the Bureau Forms/Publications coordinator and for certain web-publishing functions. Incumbents in this position implement program and system changes to the licensing database as well as recommend improvements and write system reference updates. Incumbents provide technical assistance by identifying potential problem areas to the regional licensing manager and office manager. This position assists in the training of new licensing staff in BECR policies and procedures and regional internal practices. An increasing amount of independent judgment, decision making authority, computerized record keeping, tracking, and report processing has been included in this position. Knowledge of state regulations, rules, and licensing procedures is required.

For a complete copy of the position description, click here.

The starting salary is $22.13 per hour ($23,015 annually). Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. The pay schedule/range is 02-12. A one-year probationary period may be required.

Due to the nature of the position, final candidates may be required to allow DCF to conduct a security background check to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.

Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.

Minimally qualified applicants will have:

• Experience working with confidential information in a professional setting (background checks, client contact information, etc.)
• Experience providing administrative support to stakeholders in an office setting (reviewing documents/applications, following up with the public or staff for missing or incomplete information, scheduling meetings, writing letters, etc.)
• Experience providing effective oral and interpersonal communication skills to clients

Well-qualified applicants will have:

• Experience reviewing or editing documents, correspondences, or other written materials (memos, emails, reports, papers, etc.)
• Experience using computer programs or database applications or similar software (MS Word, Excel, Outlook Adobe, Zoom/Teams) for business needs (entering data, uploading supporting materials: creating or updating worksheets; running reports; etc.)
• Ability to make independent judgements

If you haven’t already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax.

After you are logged in and are viewing the announcement, click “Apply Now.” You will be asked to provide your personal information, attach a resume and letter of qualifications. Online applications that do not include all of the requested materials will not be considered.

Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials, click here.

Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

Veterans with at least a 30% service-connected disability rating should contact the HR Specialist listed in this posting regarding eligibility for consideration under the non-competitive appointment process.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.

The deadline to apply is 11:59 PM on June 11, 2023. If you need assistance with the online application process, please contact, Rebekah Gaumitz at 608-422-6417 or via email at Rebekah.Gaumitz@wisconsin.gov.