Job description

Location: Syracuse, NY Category: Administrative and Professional Staff Posted On: Fri Nov 4 2022 Job Description:

Campus Title: Lab Technology Coordinator

Budget Title : Instructional Support Assistant

Unit: SUNY Syracuse EOC

Professional Rank and Salary Range: SL1/ Salary commensurate with experience

Duration: 12 months

Brief Description of Duties:
SUNY Morrisville is seeking a Lab Technology Coordinator to work in Syracuse, New York.

ATTAIN (Advanced Technology Training and Information Networking) is a Statewide technology initiative funded by New York State to provide urban and rural communities access to state-of-the-art technology. Through innovative technologies, ATTAIN provides underserved and underprepared community residents the opportunity to access academic, vocational, life skills and workplace readiness training, in coordination with local community-based host institutions.

Description of Duties:
Master, facilitate and market the learning of technology-training resources

Become proficient in the use of the ATTAIN courseware (e.g., computer-assisted instruction: workforce instructional, vocational instructional, Academic instructional and life management software), Microsoft training resources and any third-party software
Obtain and keep current Microsoft certifications
proctor certification exams, as needed
Document and report participant success stories and outcomes
Work some evening and weekend hours

Create schedules, draft outreach plans and complete reports to support outcomes

Create, monitor, and update a monthly schedule for lab operations and training sessions
Prepare and submit monthly status reports to the onsite supervisor which will include, among other items, participant enrollment, usage, and outcomes
Create and implement a community outreach and partnership development plan which must include marketing strategies and presentations to promote the ATTAIN lab in the Syracuse community

Identify ways to partner with agencies, streamline intake processes and onboard participants

Work with the local Department of Social Services and Department of Labor to identify potential program participants, especially TANF and TANF 200% recipients
Provide initial orientation for all new participants and train lab participants on software and courseware resources
Develop training pathways for individual participants based on available lab resources
Provide participant intervention and technical assistance, as needed

Maintain ATTAIN enrollment and reporting databases

Report, log, and record hardware and/or technical problems and their resolutions
Communicate any unresolved issues with hardware and software to the on-site supervisors
Use ATTAIN's management systems to monitor participant progress

Job Requirements:
Minimum Qualifications

Minimum of an associate degree with 1-3 years of relevant experience
Knowledge of various computer software packages including Microsoft and cloud-based applications
Experience with academic software applications such as Aztec and Edmentum
Experience working with adult populations
Experience working with underserved/underprepared populations
Ability to utilize various social media platforms for online instruction and community outreach
Must have strong interpersonal, oral, and written communication, organizational and presentation skills. Proficient working knowledge of Microsoft Office applications. Ability to promote professional and ethical behavior. Ability to work independently as well as a part of a team. Bilingual a plus.

Physical Demands: May require extended periods of moving about computer lab and/or in a stationary position. May be required on occasion to connect or remove cables under a desk. Must be able to move monitors, printers, CPUs or other light equipment and supplies on occasion.

Additional Information:
SUNY Morrisville is committed to creating a vibrant community enriched by diverse perspectives, talents and experiences, and prohibits discrimination in employment based on gender, race, ethnicity, nationality, physical capability, age, creed, sexual identity, veteran status, and economic means. We encourage applications from candidates who share this commitment and will contribute to the diversity of our college community, especially members of historically under-represented groups. AA/EEO/ADA

In accordance with the "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act" institutions of higher education are required to prepare an annual report containing information on campus security policies and campus statistics. This report includes statistics for the previous three years concerning reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by SUNY Morrisville; and on property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies concerning sexual assault, and other matters. You can obtain a printed copy of this report by contacting SUNY Morrisville University Police at (315) 684-6410, Office of Student Rights and Responsibilities at (315) 684-6070, Office of Human Resources at (315) 684-6038 and or by accessing the following web site https://www.morrisville.edu/contact/offices/university-police/clery-act

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

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