Job description

The City of Mont Belvieu, Texas is currently accepting applications for an I.T. Specialist in the Broadband and Information Technology Services department. The City of Mont Belvieu is a growing community located on IH-10 east of Houston, Texas in Chambers County.

POSITION SUMMARY:

Under general supervision, the IT Specialist will be primarily responsible for the day-to-day support and security of the City’s IT and radio communications infrastructure. This position will contribute to the specialized and in-depth technical expertise required to assist the City.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receives and resolves problems requiring extensive analysis, application of multiple technical skills to support servers, desktops, mobile connectivity, network connectivity, or other associated user support areas.
• Monitors and troubleshoots client networks, and connections to host systems, servers, and applications.
• Monitors third party contracts and provides coordination with vendors, and contractors.
• Monitors 911 telephone systems, call accounting systems, voice-recording systems, and other core application servers.
• Develops standard operating procedures in accordance with departmental standards to ensure long-term requirements of systems operations and administration are included in overall systems planning.
• Monitors and maintains the 911 CAD system and network to satisfy TLETS communications objectives.
• Serves as a point of contact for all Mont Belvieu city employees.
• Serves as a backup to the Network and Systems Operations team as required.
• Flexible to work evenings, weekends, holidays, and overtime as required
• During emergency conditions, all City employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situations and are expected to perform emergency service duties, as assigned.
• Performs any and all other related duties or assignments as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND EXPERIENCE:

• High School diploma or equivalent (GED).
• Associates degree, preferred.
• Two (2) years of related experience and/or training.
• Must possess a valid Texas Driver License.
• Successful candidates must pass pre-employment drug screen, job related physical and background check.

An equivalent combination of education and experience which demonstrates the knowledge, skills, and abilities to perform the essential functions will be considered when hiring for this role.

PREFERRED EDUCATION AND EXPERIENCE:

• Associates, Bachelors or Master’s degree.
• Four (4) years of related experience and/or training.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to serve the public and fellow employees with honesty and integrity.
• Knowledge of federal, state and local laws, statutes, regulations, codes, and standards related to the area of responsibility.
• Knowledge of City policies and procedures.
• Ability to communicate and interact effectively with members of the public and co-workers.
• Skill in effective oral and written communication.
• Skill in the use of standard office equipment and software.
• Ability to exercise sound judgment in making critical decisions.
• Skill in resolving customer complaints and concerns.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.
• Ability to look beyond the standard solutions
• Ability to prioritize and organize effectively
• Ability to work independently and with a team
• Ability to meet deadlines and manage stress effectively in high-pressure situations
• Ability to communicate technical concepts effectively to a varied audience
• Strong sense of discretion and confidentiality required
• Ability to work in a fast-paced, often changing environment
• Proven mathematical ability to calculate basic transactions
• Must have excellent written & verbal communication skills

BENEFITS:

Competitive salary with a progressive step plan, paid vacation and holidays, TMRS retirement, paid health, life insurance, longevity pay, and a deferred comp plan available.

APPLICATION PROCEDURE:

Interested individuals who meet the minimum requirements should apply online at www.montbelvieu.net.

APPLICATION DEADLINE:

Applications are being reviewed on a rolling basis. Candidates selected for an interview will be contacted by phone or email.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

EOE

Job Type: Full-time

Pay: $27.66 - $30.54 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: In person

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