Job description
Looking to feed your desire to give to your community and support those who need a helping hand? Look no further! Not only is Burrell growing the amount of its resources, services, and facilities to assist as many communities as possible, it also provides plenty of opportunity for growth in your current field and the freedom to explore others. Our culture and our environment are unlike any other. We offer highly-competitive pay and a full range of top-notch full-time employee benefits such as:
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Medical
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Dental
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Vision
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Life Insurance
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Paid Time Off
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Short Term Disability
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Long Term Disability
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Retirement Plan
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Tuition Reimbursement
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Student Loan Reimbursement
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Employee Assistance Program
Job Description:
"We are truly in the business of saving lives"
- Dr. C.J. Davis; President and CEO
Want to know what it's like to work at Burrell?
Click on the link below to find out -
Burrell Behavioral Health - Join our Team! - YouTube
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HELP DESK SUPPORT AGENT
Springfield, Missouri
Job Duties:
- Act as support specialist for end-users by recording end-user support issues/questions and providing timely response for assistance with software and hardware questions/issues as well as all basic issues handled by the department.
- Schedule and prepare one-on-one and group training to assist the proactive improvement of end-users’ skills.
- Maintain accurate and effective end-user training materials via paper and web-based manuals and assistance tools for both the Microsoft standard products as well as standard business software used through the organization.
- Act as back-up to the I.T. Support Services Manager who is responsible for all security requests and terminations as well as security record-keeping.
- Assist the IT Help Desk Supervisor as needed.
Qualifications:
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Must possess at least a high school diploma or GED
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Experience in information technology is required
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Minimum of 1 year experience
What we offer:
Great pay, benefits, and a culture like no other. A Burrell career is incredibly rewarding! You can make a difference in changing and even saving lives.
Burrell’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all of our content and across all of our agency. Diversity is more than a commitment at Burrell—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different
HELP DESK SUPPORT AGENT
INFORMATION TECHNOLOGY
IT
HP123
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Burrell is a Smoke and Tobacco Free Workplace.
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