Job description

About us

Lion Habitat Ranch is a small business in Henderson, NV. We are customer-centric, engaging, rewarding and our goal is to educate guests about our animals and how they can take part in conservation themselves. https://linktr.ee/LionHabitatRanchInc..

Our work environment includes:

• Casual work attire
• On-the-job training
• Safe work environment

Our company is seeking enthusiastic and motivated individuals to help sell our products. The ideal candidates for this position will work well in a team environment, be able to manage their own sales process and interact professionally with guests, vendors and co-workers. The Ticket Sales Representative must be willing to take direction, get feedback and improve upon ideas or processes, while helping build and maintain a positive relationship with the client.

Responsibilities:

• It is the primary responsibility of the Ticket Booth and Back Up Gift Shop Representative to perform a variety of duties including ticket sales to the ranch, beverages/snacks, gift certificates, and other merchandise items.
• The Representative will provide exceptional guest service, exceed guest expectations, cash handling, and service recovery.
• Perform ticket, and if needed identity, verification, prior to guest entry into the ranch.
• Provide educated answers to guest questions and be able to furnish detailed information regarding the property and services.
• Solve guest issues within scope of authority; otherwise refers to Supervisor.
• Utilize and balance a cash drawer and ticket sales with various tender types.
• Interpret and operate numerous computer and ticketing systems with accuracy.
• Clean the work area thoroughly at the beginning and end of each shift.
• Organize and accurately fill in all daily paperwork by tender type and the number of guests per group.
• Keep areas well stocked with beverages, snacks, and merchandise.
• Assist with gift shop sales for merchandise and experiences.
• Assist with gift shop inventory.
• Other job-related duties as requested.

Qualifications

• Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.
• Effectively manage multiple tasks under pressure of deadlines in a fast-paced environment.
• Able to take initiative and exhibit flexibility.
• Effectively communicate in English, in both written and oral forms.
• Work weekends and holidays.
• High school diploma or equivalent.
• Fully vaccinated for Covid-19.
• Bondable.
• Able to pass a criminal background check.

Preferred

• Experience handling money and other tenders for transactions.
• Retail or sales experience.
• Customer service experience.

Compensation: Salary dependent on experience, 4 free general admission passes per year.

Schedule: Starting position will be part-time with the potential to become a full-time employee in the future. Current schedule we are looking to fill would be around 15-20 hours per week.

The position is open until filled.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Shift:

• Day shift

Ability to commute/relocate:

• Henderson, NV 89044: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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