Job description
General Manager - Bucks County
Founded by Justin Rosenberg in Philadelphia in 2012, honeygrow brings people together over quality, wholesome + simple foods. For us, it’s about eating honestly + spending time doing what matters. We buy as local as possible simply because it tastes better—end of story. We love great food, design + books because that’s who we are. To us, it doesn’t matter what the other “fast-casual” players do. We take pride in self-authenticity. As a growing company, we’re looking for like-minded people who are looking to consistently win—that means people with grit, pride, compassion + focus to help make honeygrow a best-in-class place to professionally develop and succeed with your team.
The honeygrow General Manager (GM) is the primary leader of their store. The GM must ensure that the guest experience always exceeds expectations, execution is consistent, and that their team is always positively developed.
Key Behaviors:
- Enjoy working in a fast-paced, team-oriented environment
- Ability to provide incredible guest service
- Ability to lead team members through production management needs
- Ability to train new and inexperienced hires patiently and diligently
- Possess strong time management and organizational skills
- Demonstrates integrity, honesty and knowledge when promoting the culture, values, and mission of honeygrow
- Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Roles + Responsibilities:
- Hold primary responsibility for leading honeygrow store operations through understanding and enforcing all policies, procedures, standards, guidelines, training programs and cultural points
- Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow
- Execute the hg Vision in your restaurant, building a team of all top performers empowered to achieve hg Standards
- Always set a positive example for the team by leading from the front when necessary and maintaining a model honeygrow demeanor, including those of high volume or unusual events
- Fully comprehend and be able to perform every position in the store, and be trained on all TLT categories through the GM level
- Consistently recruit, onboard, and conduct initial station training of all store employees
- Supervise cash management and ensure accountability for all cash handling practices and administration
- Oversee the consistent and frequent training progression of all employees
- Facilitate and coordinate weekly manager meetings using company provided meeting agenda template
- Ensure that the facility is always in best of class condition by active management of hg’s store-level preventative maintenance plan
- Maintain a task calendar to assure all management level assignments and duties are being completed in a timely manner
- Conduct regular evaluations of all store employees
- Always represent the highest of honeygrow standards when communicating with guests in any way, and respond to all guest complaints or inquiries within the required timeline
- Ensure all food quality standards and processes are always being met
- Administer proper payroll procedures and ensure delivery of accurate weekly payroll reports
- Hold accountability for all P&L results of the store
- Successfully communicate all hg Restaurant Support Center (RSC) company-wide updates, policies, notes, career opportunities, news, and events to all store employees
- Confirm forecasting tool accuracy daily
- Actively coach and develop the store Assistant General Manager, Kitchen Manager and Service Managers to succeed within the Ascension Guide
Requirements:
- Must be at least 18 years of age
- ServSafe Certification
- At least three (3) years strong food prep and line experience
- Minimum of three (3) years of management experience in fine dining, fast casual, or similar restaurant/ premium food or beverage environment preferred
- Strong leadership skills, with the ability to train, develop, coach and mentor others
- Solid knowledge of MS Office Suite and Google for Business apps
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to hr@honeygrow.com.
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