Job description

Blackstone Valley Health and Rehabilitation is a 123 bed skilled nursing facility located in Whitinsville, MA. Blackstone Valley is conveniently located off route 146 and close to both Worcester and Providence.

Blackstone Valley is searching for Part Time Part Time receptionist with a focus on customer service!

Monday/Wednesday/Thursday/Friday 3P to 7P.

This person should have:

a. Basic computer knowledge.

b. Ability to maintain control and respond appropriately during crisis situations.

c. Good phone manners.

d. Effective time management skills.

e. Independent and effective judgment, problem solving and decision making skills.

f. Professional demeanor with respect to resident's rights and the right to confidentiality.

g. Professional attitude with respect to resident's families, vendors and others, both in person and on the phone.

This position description describes the general expectations of the Receptionist/Administrative Assistant and is not intended to be a list of all expectations of the person holding this title.

SUMMARY OF PRIMARY RESPONSIBILITIES:

a. Answer telephone with a pleasant attitude; determine nature of call and direct caller to appropriate individual or department.

b. Receive inquires and release information in accordance with established policies and procedures.

c. Distribute mail to appropriate personnel and residents.

d. Greet visitors appropriately, and direct them to them to the appropriate office, and/or personnel.

e. Give directions/information to visitors, guests, patients, sales representatives, etc.

f. Distribute paychecks to employees per facility policy.

g. Assist department directors in administrative matters, i.e. typing reports, correspondence, etc.

h. Attend and participate in in-service educational classes and on-the-job training programs as directed.

i. Attend and participate in all mandatory in-services as required by facility- policies.

j. Bring any outgoing mail that requires personal handling to the post office. (I.e. certified mail, etc.)

k. Responsibilities of Federal Express letters, packages etc.

• Maintain the confidentiality of all patient care information to assure patient rights are protected.
• Help to create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
• Follow all established safety procedures and precautions when operating office equipment.
• Works collaboratively, respectfully and courteously with others at all times.
• Must be willing to continuously strive towards professional and self-development.
• Other duties as assigned by your supervisor or Administrator.

Maintains reception area in a presentable and professional manner.

Job Type: Part-time

Pay: From $15.00 per hour

Schedule:

• Night shift
• Weekend availability

Work Location: One location

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