Job description

The Holiday Inn Express in Lincoln City, OR. is looking for two dynamic, outgoing individuals to join our team. With two of our favorite team members moving away from the area, we have a couple of big roles to fill. What we're looking for is ambitious, hardworking professionals with great attitudes. The Auditor will be responsible for all EOD accounting functions. The ideal applicant should be capable of working autonomously (after finishing all IHG training) with with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are preferred.

General Responsibilities Include but are not limited to:

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Audit and balance reports from the day shifts
• Schedule guest wake-up calls and reservations for the following day
• Verify that all EOD work has been performed by other departments
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and make/cancel/verify reservations
• Run EOD computer functions so they are complete by the end of the shift
• Prepare guest bills for next-day checkouts and process reservation cards
• Balance cash drawers and record receipts

Required:

* Positive attitude

* Outgoing personality

* Team player

Preferred:

• High school diploma/GED required
• 2+ years' experience in customer service or hospitality
• Excellent communication and math skills
• Ability to learn computer functions and other on-the-job skills
• Exceptional customer service skills
• Opera PMS experience

Applicants are encouraged to stop by hotel, fill out application and/or drop off a resume.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
To keep our staff safe, we have installed a barrier are paperless c/in, provide masks, gloves and sanitizer for all employees while at work.

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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