Front Desk Agent
Full Time
Worcester, MA 01605
$25 - $30 an hour
Posted Today
Job description
Benefits/Perks
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving family owned practice. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, collect payment information, and file insurance claims. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Qualifications
- Competitive salary
- Flexible Schedule
- Great work-life balance including Friday off
- Paid time off
- Ongoing training and Continuing Education
- Employee discount on Dental work
- 401K with company matching
- Paid Holidays
- Monthly Bonus potential
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving family owned practice. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, collect payment information, and file insurance claims. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
- Greet patients as they arrive and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist patients with paperwork, including consent forms
- File insurance claims
- Treatment plan patients
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of patients throughout their services
Qualifications
- Three or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Strong attention to detail
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
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