Family Service Counselor

Full Time
Pleasanton, CA 94566
Posted Today
Job description
Who We Are
Hively, derived from ‘lively' and ‘hive', is a thriving community full of life and energy. Hively's mission is to strengthen Alameda County families so that everyone in our community can thrive. Hively supports local families through child care stipends and referrals, parent education and family classes, mental health services and daily essentials (diapers, clothing, etc). This past year, we served over 2,000 local families and children seeking child care referrals and served 975 child care providers. We are fueled by our passion for strengthening thousands of families, regardless of ability to pay. While the pandemic threatened the very existence of many child care businesses, we were ready to answer this challenge by offering extra support to child care providers and local families, from masks and gloves to additional subsidies. California Assembly person Rebecca Bauer-Kahan recognized our outstanding work during the pandemic and awarded Hively with a California Nonprofit of the Year Award.

Our Team & Culture
At Hively, we strive to ensure all staff feel and encourage a sense of belonging, caring, and support. We prioritize learning, listening, and growing together.

The Opportunity
This is a unique full-time opportunity helping children and families, while also working towards your clinical licensure as a therapist with the BBS. As a Family Support Counselor, you would see up to 10 clients as an Associate Therapist, as well as work with families who need help navigating child care, parenting, relationships and employment. Much of the Family Support Services work can also be counted towards non-clinical experience hours.

In this role, clinical supervision is available from a Licensed Marriage and Family Therapist.


What you'll be doing:

  • Clinical ( AMFT - ACSW - APCC ) - 25%
  • Provides direct service psychotherapy to caseload of up to 10 clients
  • Maintains up-to-date clinical documentation as required
  • Consults with supervisors and staff as needed/required
  • Attends supervision on a weekly basis and in a prompt manner
  • Interacts with staff and clients in a professional and ethical manner
  • Participates in supervision and training with an openness to learning and receiving feedback
  • Performs additional job-related duties and responsibilities as requested

  • Family Support Services - 75%
  • Interview, enroll, and certify families for CalWORKs and/or CAPP Child Care Program
  • Interview scheduled and drop-in appointments/complete necessary re-certifications
  • Perform new intake orientation presentations as needed
  • Conduct group intake appointments as needed
  • Respond to and resolve parent and provider issues
  • Maintain and update family, child and program files
  • Provide quality customer service for internal and external agency customers
  • Input data into the computer system in an accurate and timely manner
  • Respond to requests for information from the public
  • Travel to co-locations and satellite Hively offices as needed
  • Attend all training/technical assistance workshops
  • Attend all staff meetings
  • Other duties as assigned

What you should bring:

  • Master's Degree completed from an accredited college or university in counseling or psychology
  • Knowledge and basic skills in counseling practices and methods
  • Ability to plan, implement, evaluate and report activities conducted
  • Ability to communicate effectively in writing and to prepare written and electronic documents
  • Ability to communicate orally, both in person and by telephone
  • Ability to travel to meetings, other campuses and counseling sites
  • Ability to establish rapport with others as a requisite for healthy and therapeutic relationships
  • Ability to be both consistent and flexible as circumstances warrant
  • Ability to remain calm and supportive in psychological emergencies and/or crises when provided with appropriate supervision and direction
  • Demonstrates self-awareness in order to relate to others effectively and appropriately

Preferred Knowledge, Skills and Abilities

  • Bilingual in English and Spanish is a plus

Physical Requirements

  • Ability to sit at a desk for extended amounts of time
  • Ability to stand for extended amounts of time
  • Manual dexterity to use a telephone and computer
  • Facility to hear and understand speech at normal room levels, and to hear and understand speech on the telephone
  • Facility to speak in audible tones so that others may understand clearly in normal conversations and over the telephone
  • Physical agility to lift and carry up to 20 pounds and to bend, stoop, walk and reach overhead
  • Physical agility to push/pull, squat, twist and turn
  • Mental acuity to perform the essential functions of this position in an accurate and timely fashion; to make good judgments and decisions; and to evaluate the results of decisions and judgments


Benefits
  • Medical, dental and vision plans covered at 100% for the employee
  • Health & Dependent Care FSA & HSA
  • 14 Paid Holidays
  • Generous paid time off policy
  • Tuition Reimbursement
  • Employee Assistance Program
  • Life & Long Term Disability Insurance covered 100% by Hively
  • 403(b) plan and SEP-IRA plan with an employer contribution of 5%
  • Industry competitive salary ranges

Attracting Candidates from All Backgrounds
While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points.

We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

Note: Benefits described apply for full-time, permanent positions only.


PI216738964

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