About the role:

• Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.
• Provides timely phone and in-person follow-up with individuals, families, and inpatient systems; assesses the efficacy of the developed safety plan and makes updates as needed.
• Serves as the point of contact between Arrowleaf and inpatient facilities to exchange information and develop a plan of care following discharge including, but not limited to counseling and psychiatric linkage.
• Provides comprehensive consumer care and case management services, onsite and offsite as identified by client needs, including access to transportation services, state and federal entitlements, medical care, psychiatric care, housing, and other basic needs to support stabilization and reduce re-entry into crisis.
• Operates as the initial access point for individuals calling the Agency’s 24/7 resource and crisis line.
• Assesses for presenting needs and the immediate safety of individuals in crisis; facilitates warm handoff to Crisis QMHPs and/or first responders, as applicable.
• Provides phone-based peer support to individuals who do not present as an imminent safety risk that are not in need of a face to face response.
• Provides peer support services during crisis intervention when deemed necessary by QMHP/Crisis Director.
• Conducts outreach to individuals who are in or at risk of entering crisis systems of care in an effort to assess for access barriers and engage them into treatment and other stabilization supports.
• Fields inquiries from Illinois’ Call4Calm line to assess immediate needs and link to identified resources.

• 
  This is a bargaining unit, union position

You will enjoy:

• A flexible schedule
• A culture of collaboration
• Professional & upward mobility opportunities
• A family-oriented atmosphere
• Health wellbeing stipend ($200 per fiscal year)
• 100% employer-paid health insurance (health, dental, vision) *available after 1st day of the month after 60 calendar days of employment
• $50,000 life insurance policy
• Travel reimbursement
• Up to 368 hours of paid time off just within your first year of employment! Includes 13 paid holidays, 3 personal days, 12 sick days, 40 hours bereavement leave, 12 days vacation (6 month probation period), and 8 hours volunteer paid time off per year.
• Additional opportunities for compensation are available above starting salary!

For more information call our recruiter at 618-658-0719!

Arrowleaf is the human services organization in Southern Illinois best positioned to support individuals of all ages so that they can contribute to vibrant and more robust communities. That’s because only Arrowleaf: Innovates our service offerings to best support the communities’ needs; Leads community collaboration to better support the success of each individual we work with; and contributes to community prosperity and tracks economic development.

Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.

Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf

Selection of employees for Arrowleaf shall be performed in such a manner as to ensure equal consideration of all qualified applicants. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, disability, marital status, protected veteran status or national origin.