Job description
If you’re looking to join a fun, energetic team in an upbeat environment, we are hiring Customer Service & Sales Associates in our Columbia, MD location.
We’re seeking qualified individuals that are honest, hard-working, and like to have fun at work! Customer Service & Sales Associates assist in signing new members into our membership plans and taking care of account issues while obtaining and servicing customer needs. Our staff members are also expected to demonstrate the highest level of customer service while crafting espresso and coffee orders to the standards set forth by CCW.
At Canton Car Wash (CCW), we understand that consumers have many options when it comes to washing and caring for their vehicles. As a service provider, we recognize that our employees are what set us apart and deliver the great experience only found at our facilities.
CCW offers a competitive compensation package including:
- Competitive hourly pay and tips and sales commission
- Free unlimited membership and discounted detail packages
- Competitive health benefits including dental and vision after the eligibility period
- ADVANCEMENT opportunities across all locations. We put our employees first and help turn jobs into careers!
- Ongoing professional training and development
- Fun, inclusive, positive working environment
Responsibilities and Duties
· Up-selling services, selling memberships
· Keeping the coffee area and lobby clean and organized during shift
· Answering phones, scheduling appointments, and handling customer account questions
· Maintain a safe and healthy work environment by following company standards and regulations
· Develop customer relationships
· Operate cash register and process payments
· Use of electronic scanners, cash registers, or related equipment
Qualifications
· Great smile!
· Able to sell services to align with customer needs
· Strong interpersonal and listening skills with an outgoing personality
· Action-oriented with a team-player attitude
· Works with a sense of urgency
· High energy and desire to work both indoors and outdoors in varying weather conditions
· Presentable and professional appearance
· Ability to work long hours on your feet in a fast-paced environment
· Minimum of 1 year of previous customer service experience with one employer
· Reliable transportation
· Open availability
· Starting pay is determined based on individual qualifications and includes commission and tips
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Ability to commute/relocate:
- Columbia, MD 21046: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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