Job description

About the Job

We are recruiting a Customer Account Manager to respond to the various requests of our customers (support, orders, billing, complaints, ...) and to manage their account.

Comfortable with phone calls and writing personalized answers to customer requests, you are their privileged contact and will contribute to the satisfaction and sustainability of our customers.

After a training on the passive dosimetry business and the IT environment of this position, you will join our team of 10 Customer Account Managers.

With a 2-year degree, you know how to welcome customer requests with empathy and handle them with rigor and professionalism. You have a good elocution and a real pleasure to use the phone, to write and to serve the customer.

You have a first experience of incoming calls treatment in a B-to-B services activity and are perfectly at ease with the computer tool.
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Ready to move your career forward? Find out more at careers.fortive.com .
Fluke Health Solutions (FHS) , an operating company of Fortive , is comprised of 3 industry leaders – LANDAUER , Fluke Biomedical , Victoreen , and RaySafe . We lead the biomedical and radiation detection markets with innovative products and services to keep customers, patients, and clients safe. Our portfolio of products includes software, biomedical test equipment, radiation measurement and radiation detection.

The Fluke Health Solutions vision is to empower our everyday heroes to focus only on protecting lives.

How We Work

Though we’re spread across operating companies, teams, and time zones, the Fortive culture is a powerful unifying force. It’s a commitment to continuous improvement and striving for better every day. It’s facing challenges head on, speaking your mind, and being yourself. It’s working together for a sustainable future . It’s celebrating wins and learning from failures as a team.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.

National: The hourly range for this position is $21.39 - $39.71

Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

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