Crew Supervisor
Job description
Benefits
- Hourly pay based on experience, with guaranteed overtime pay
- Performance based commission/bonuses
- Health Insurance Assistance
- Opportunities for Advancement/Merit based Pay increases
- Vacation pay for onboarded employees
- Paid Holidays
Primary Responsibilities
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Coordinate and perform production processes as scheduled and ensure quality control, this is a labor-intensive position
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
- Document a detailed and accurate job file to support the services provided
- Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
- Effective written and oral communication with basic math and computer skills needed
- High school diploma/GED
- IICRC certifications preferred
- Valid driver’s license
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to successfully complete a background check subject to applicable law
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State, and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Each SERVPRO® Franchise is Independently Owned and Operated. Revised02.2021
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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