Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 96,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

We are now hiring a Full-time Community Navigator to join our Merrionette Park team!

ESSENTIAL JOB FUNCTIONS:

• Provide navigation across sectors and providers to ensure coordination and service access/completion for R3 participants
• Complete the screening tool to identify service/resource needs;
• Make recommendations for service/resources, garner interest, and complete an intake form of basic client information (i.e., contact information-best way to engage (texting, emailing, calling);
• Complete a client consent form to support care coordination internally through MFS and externally with partner networks;
• Provide as needed accompaniment, assistance with paperwork, access to support services (i.e., transportation stipends)
• Complete follow-up with both the client and referral entity to ensure the completion of services.
• Provide information and connection for applying for public benefits
• Work collaboratively with Program Coordinator to provide outreach and expand resident knowledge of available resources/services through R3
• Complete community canvassing which markets the program and present contact information to initialize a screening and intake to service.
• Work collaboratively with the Blue Island Robbins Neighborhood Network (BIRNN) to establish a formalized referral process to engage clients across partner agencies.

QUALIFICATIONS:

• Bachelor’s Degree in Human Services or equivalent from an accredited university or college required.
• 3 years of relevant experience in the social service field required.
• Strong interpersonal skills.
• Good judgment in maintaining responsibilities of the position in advocating for the best interest of clients served.
• Must have access to a vehicle, proof of insurance and valid driver’s license to perform essential job functions required.
• Must have basic computer skills.
• Strong oral and written communication skills.
• Ability to work effectively with diverse individuals and groups.
• Resident of one of the targeted communities strongly preferred (Blue Island, Robbins, Posen, Dolton, Harvey, Ford Heights)

ADDITIONAL REQUIREMENTS:

• MFS staff are required to provide proof of vaccination or have an approved Medical exemption prior to starting employment. If an approved Medical is obtained, weekly testing is required.

Metropolitan Family Services offers a very generous benefits packet to our professionals:

• Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions.
• Dental and Vision Insurance Options
• 11 paid Holidays
• Paid Time Off (PTO)
• 401K Plan
• Training and Professional Development Plan with E- Learning
• Wellness Initiative Program
• Employee Assistance Network

Skills

Preferred

Required

Required