Call Center Customer Service Representative
Job description
Our client has been in the insurance industry since 1905, conducting business in all 50 states and Puerto Rico and they are looking to expand their League City location by adding Customer Service representatives to join their team.
As a customer service representative, you will:
- Support immediate requests of all incoming phone calls by accepting payments, confirming basic policy information, and managing account and/or policy detail changes
- Receive incoming applications from clients or field associates
- Notify underwriting department of changes to risk
- Become an expert in programs utilized to disseminate policy status, policy data, and inquiries
- Review, create, and modify payment plans, including the set-up of auto-draft from clients’ bank accounts, billing premiums to the insured or mortgagee
- Identify funds needed for lapsed payment policies for reinstatement Assist with projects assigned
Requirements:
Work experience in call center and/or customer focused positions preferred
Bi-lingual skills preferred
High school diploma or equivalent required
This is a long term temporary assignment with the possibility of permanent placement
The position pays $17.00 an hour
The hours are Monday through Friday from 8:00am to 4:30pm
Excellent benefits available through the company once a permanent position is offered
If you are interested and qualified for this position, please APPLY NOW
If you have questions regarding the qualifications, please contact Katie at kfurlow@ meador.com
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Customer service: 2 years (Required)
- Call Center: 2 years (Required)
Work Location: One location
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