Job description

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Assistant Property Manager. This position will perform a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Assistant Property Manager will be responsible for front office reception, tenant accounting, and analyzing information and data to create, edit, compile, manipulate, and retrieve files and/or databases and create reports. Hey will also processes routine maintenance requests, resolve resident complaints, and assist Property Manager and other staff.

Pay Rate:
$20 – $24 per hour.

Benefits:

• Health Insurance (90% paid by the employer)
• Dental Insurance
• Vision Insurance
• Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
• Voluntary Life Insurance
• 401(a) with 5% employer matching.
• 457 with 2% employer matching
• 12 holidays including birthday
• 4 floating holidays
• Vacation
• Paid Sick Leave

Job Duties:

• Supports and assists Property Manager in managing the daily operation of the property(ies) in a timely manner, including but not limited to: Lease renewals and recertifications;

Verification and release of documents.
Showing vacant units to prospective residents/tenants/applicants.
Monitoring and resolving tenant issues/complaints and maintaining incident/accident documentation.
Handle emergency resident calls, and provide information/resources to resolve the emergency.

• Understands and complies with all Federal and State Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws, regulations, and guidance related to Section 8 housing programs,
• Ensures positive, and collaborative relationships with internal (Eg., Community Support Services, Maintenance, other employees) and external clients .
• Maintains resident files; key/key-fob log; pet and service animal log; parking space log; and any other forms or logs required.
• Helps residents get proper documentations to qualify for Reasonable Accommodation Requests, completing paperwork, and submits paperwork to proper channel.
• Coordinates with PM to perform lease enforcement, walking property, hallways, note concerns and violations for Property Manager review and follow-up, daily;
• Ensures the building, and property grounds are clean, well maintained, and in good condition;
• Plans and arranges work schedule and establishes priorities to complete scheduled assigned work within parameters assigned by the Property Manager or assigned supervisor.
• Other duties as assigned.

Qualifications:

• High School Diploma or its equivalent.
• Minimum 1 year experience in management position, preferably in property management.
• Experience in public housing or knowledge in Section 8 housing program is a plus.
• Requires a valid driver’s license.
• Experience and working knowledge of Project Based Section 8, HUD regulations and policy is a plus;
• Prefer experience and working knowledge of the IRS Section 42 Low Income Housing Credit program;
• Requires basic knowledge of business office practices.
• Requires working knowledge of the principles of office practices and operations records management and the ability to apply those principles to perform essential job functions.
• Requires working knowledge of the operation of standard office equipment, including a telephone, photocopier, fax, computer, and the skill and ability to operate this equipment to perform essential job functions.
• Requires ability to effectively communicate and interact with callers, visitors, and co-workers in a pleasant manner.
• Requires ability to effectively deal with people whom, at times, may be angry, argumentative, or disagreeable.
• Requires basic knowledge of agency policies and procedures and the ability to read, interpret, and apply and communicate those policies and procedures to perform essential duties.
• Working knowledge of Outlook, Excel, Word, Adobe and Yardi.
• The following mental abilities are needed to perform the essential duties of this position: alertness, precision, auditory discrimination, speaking, problem solving, memory, judgment, and reasoning.
• Requires ability to work cooperatively and collaboratively with others.
• Requires the ability to understand verbal information and instruction and ability to exchange information with others and to develop and present recommendations.
• Requires the ability to read and understand written information and ability to compose information and instruction in written form.
• Requires the ability to translate verbal communication into effective written material, e.g., reports and other documents.
• Requires the ability to use and apply technology.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Littleton, CO 80120: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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