Job description
The Account Administrator provides direct assistance and support to the Account Manager of a major national retail chain. The Account Management Administrator will be responsive to client needs and have the ability to work as part of a team in a rapidly changing environment with flexibility, initiative, and the ability to work with a minimal direct supervision. Due to the sensitive nature of the position discretion and confidentiality are required.
Responsibilities:
- Monitor and maintain customer work order network and refrigerant tracking website.
- Complete invoicing in customer work order network and in-house software for customer.
- Updates status in customer work order network and sees to it that internal work orders and in-house software are not overlooked.
- Follow up on open invoices over 30 days, escalate to Account Management Coordinator when required.
- Answer incoming phone calls
- Check technicians in and out from work orders and add notes into our database.
- Track ordered parts
- Follow-up on any weekly open work orders entered
- This role will help support the Eastern region (8:00 a.m. - 5:00 p.m. EST)
Basic Qualifications:
- Excellent oral and written communication skills.
- Strong communication skills.
- Detailed and accurate.
- Strong organizational skills.
- Good problem-solving skills.
- High School Diploma/ GED.
- 3+ years of clerical or administrative experience.
- Computer knowledge must include: MS Office- Word, Excel and Outlook.
Physical Requirements: Regularly required to sit; occasionally required to stand; walk; occasionally lift and/or move up to 15 pounds; noise level is usually quiet.
EEO Statement: Climate Pros is an Equal Opportunity Employer and does not make any decisions regarding applicants or employees based on actual or perceived race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.