Job description

Kiosk Wireless Consultant

MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

Job Summary:

The Kiosk Wireless Consultant is a non-exempt role primarily tasked with customer/member experience and sales in the wireless kiosks operating inside Costco locations. This is a part-time position designed to sell the wireless suite of services on behalf of MarketSource as an Authorized Agent of Verizon Wireless. The wireless kiosk team will be expected to serve the Costco Member by offering wireless solutions that best fit member needs while increasing sales and revenue of products and services through direct selling. The KWC will be responsible for an individual sales goal that rolls up to the kiosk goal.

Essential Functions:

• Drives personal sales productivity for wireless products and services while delivering an excellent customer experience to Costco Members
• Grow sales performance and other key metrics through sales, training, and marketing promotions
• Communicate in-store promotions, and coordinate with appropriate personnel
• Position Verizon Wireless as best in class solutions and services while creating best-in-class customer/member experiences in selected kiosk location(s)
• Be able to cover shifts at multiple kiosk locations within a small geography
• Assist Wireless Kiosk Lead in communication of key initiatives and recommendations. Acts as a conduit for inclusive and efficient district-wide communication
• Always represents MarketSource and our Verizon relationship in a professional manner

Relationships and Consultant Responsibilities:

• Develops and manages positive business relationships with retail store leadership and employees where wireless kiosks are located
• Manages and tracks progress against kiosk/personal goals and sales plan
• Communicates progress and opportunities with Kiosk Lead, District Manager and MarketSource leadership
• Serves as a business consultant for MarketSource Leadership team on process improvement and recommendations
• Serves as a point of escalation for questions or issues including individual member issues
• Partnering with MarketSource leadership, ensuring correct product mix, including but not limited to:
• Ensuring proper merchandising at locations, including brand compliance and kiosk appearance
• Increasing visibility of wireless products and services
• Involved with new kiosk personnel training and onboarding

Minimum Education and/or Experience:

• High School Diploma or equivalent (G.E.D.) required
• 2+ years training, sales, retail management or related experience required
• Prior wireless\\ or electronics retail management preferred

Requisite Abilities and/or Skills:

• Excellent communication skills
• Knowledge of wireless or electronics industry preferred
• Proven record as leader, organizer, and/or teacher
• Proven self-starter
• Ability to take complex technology to simplified consumer value proposition
• Smartphone required

Additional Job Requirements:

• Flexible physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary
• Performs additional job duties as assigned

MarketSource is an Equal Opportunity Employer

Job Type: Part-time

Pay: $15.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Work Location: One location

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