Job description

Expected Outcome of Role: “As the Wellness & Membership Director, you are a critical component to assisting individuals
with behavior change in a healthier lifestyle through engagement, encouragement, coaching and meaningful connections. The
ability to lead a team of peers, personally connect members to the Y and each other, be highly organized and possess quality
character for collaborating with co-workers, members, associates, volunteers, donors and the general public will result in the
excellence in service desired.
POSITION SUMMARY:
This is a great opportunity to partner with the Grundy County area, by operating the Grundy YMCA fitness facility. The facility
is located in Grundy Center with potential for growth to other sites in the area. This facility will be an extension of the Black
Hawk YMCA, 4,500 sq foot branch with over 450 units in our dynamic, mission-focused $4 million dollar association
committed to aggressive growth and excellence. This position, in partnership with the entire branch leadership team, will
direct efforts to increase member engagement, help members reach their health goals, support relationship building through
program development and oversight for the YMCA. This position is responsible for implementing ongoing tactics to engage
new and returning members, supporting each in their health and wellness goals through innovative programs and services.
The Wellness and Membership Director will be responsible for building relationships with the community and is to actively
report on facility usage and membership numbers. This position will be required to attend the employers new hire orientations
and talk about the opportunity to belong at the facility. This position will be part of the Black Hawk County’s YMCA’s
leadership team and will have responsibilities of such including but not limited to growing the branches Annual Giving
Campaign. This will include donor and volunteer cultivation. Improving the health and wellness of the community we serve
and relationship building with members is a high priority, as is the impact it has on member retention. Participation in the Y’s
Healthier Communities Initiatives and ongoing community collaborations is key to this position. The ideal candidate must have
the ability to lead a team of wellness professionals and personally connect members to the Y and each other. This individual
should possess leadership skills necessary to successfully communicate and engage with co-workers, members, associates,
volunteers, donors and the general public.
This is an opportunity to join an energetic, mission-oriented team committed to improving health and strengthening
community through youth development, healthy living and social responsibility. The YMCA offers enrichment and networking
opportunities through its association with the YMCA Heartland Alliance.
ESSENTIAL FUNCTIONS:
? Uphold the mission of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful,
and welcoming nature.
? Serves as a role model and advocate of the YMCA Mission, Promise, Values and Voice.
? Grow current membership base from current 450 memberships, to over 600 memberships.
? Implements health and wellness strategies that support the engagement and retention of existing members.
? Attending new hire orientation offered by the company to actively recruit new members to the wellness facility.
? Creates a member-focused culture and models relationship-building skills in all interactions. Fosters a climate of
innovation and resolves problems to ensure member satisfaction.
? Recruits, hires, trains, develops, schedules and directs staff and volunteers as needed. Reviews and evaluates staff
performance.
? Responsible for teaching classes and developing small group and 1 on 1 personal training.
? Develop member incentive programs and challenges, as well as educational opportunities to encourage usage and
participation at the facility.
? Develops and directs high quality wellness programs and services and member engagement which support branch and
association mission, goals and strategies.
? Develops, manages and monitors the facility operating budget and meets or exceeds budget targets.
? Takes a leadership role in the Annual Giving Campaign and ongoing volunteer and donor cultivation.
? Participates in staff meetings and/or related meetings.
POSITION QUALIFICATIONS:
We seek proven skills in the health and wellness field, financial development, fiscal management, program development,
volunteer development and community partnerships. Candidate must be able to nurture a high-performing team of staff and
volunteers focused on relationship-building and member involvement.
? Bachelor’s Degree or commensurate work experience in health/wellness preferred
? Major accredited fitness certification from reputable organization such as: ACSM, NSCA, or ACE
? Must be willing and able to work a flexible schedule, particularly evening and weekend hours
? Ability to develop and lead new member connection and education efforts such as orientations, group workouts,
special events, etc.
? Excellent problem solving, organizational and communication skills
? Strong leadership and excellent customer service skills
? Ability to set the standards for and model exceptional member service and build a culture of member involvement and
engagement in all staff
? A positive, can-do attitude and the ability to work creatively and independently or as part of a team
? Sound judgment and decision making as well as problem solving and interpersonal skills to relate to people of all
socio-economic levels and diverse backgrounds
? Ability to provide facility tours, travel locally to meetings and stand for many hours at a time
? Proven competencies in connecting with an economically, socially and culturally diverse membership
? Proficiency in Microsoft Office
? A strong, experienced background in group fitness classes with Trainer Level or Instructor Level certifications in
multiple disciplines, with the ability to teach classes, train instructors, and this staff group.
YMCA COMPETENCIES (Team Leader):
Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives.
Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities.
Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors
communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the
launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively
creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Community: Ensures a high level of service with a commitment to improving lives. Takes an active role creating a culture
where our members set goals and we partner with them to achieve their goals.
Inclusion: Works effectively with people of different backgrounds, abilities, opinions and perceptions. Champions inclusion
activities, strategies and initiatives.
BENEFITS:
The Family YMCA of Black Hawk County maintains a strong commitment to training and professional development, and is
recognized as a “Top Non-Profit.” An excellent benefits package is offered including Health with dental & vision options and
8% Retirement contribution paid by the YMCA. As a YMCA team member you will receive a community-wide family
membership upon completion of New Employee Orientation, and steep program discounts.
SUBMIT RESUME WITH COVER LETTER BY: March 30, 2023

#hc76820

Job Type: Full-time

Pay: $36,000.00 per year

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