Job description
Koniag Data Solutions, a Koniag Government Services company, is seeking an experienced
VOIP Engineer with a
Public Trust Clearance to support
KDS and our government customer in College Park, Maryland.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
- Provide expert-level support for the Implementation, Deployment, and Engineering of VoIP and UC services.
- Manage issues related to performance management, implementation engineering, fault isolation, troubleshooting UC and VoIP solutions that traverse the WAN and Managed Services
- Develop and maintain comprehensive technical artifacts pertaining to the implementation, engineering, and optimization of Enterprise UC services
- Troubleshoot VoIP and UC solutions as they collaborate and interoperate across a WAN and Cloud environment
- Design, implement and manage Voice Over Internet Protocol (VoIP) system based on Unified Communications Solutions.
- Provide WAN subject matter expertise and be the interface with all other engineering teams to facilitate implementation, operations, maintenance, and enhancement of Unified communications services
- Author SOPs related to standard IT workflows.
- Enterprise capacity planning experience in providing recommendations from comprehensive network analysis.
- Support legacy Siemens PBX during transition
- Manage transition from legacy Siemens PBX to VOIP network
Work Experience, Knowledge, Skills & Abilities:
- Experience with MetTel - TrueUC solution (based on Cisco’s unified communications (UC) application UC-One) is a plus
- Bachelor’s degree in information technology, computer science, or a similar field.
- A minimum of 10 years of demonstrated experience supporting VoIP and UC solutions.
- In-depth knowledge of VoIP systems and IP Protocols.
- Detailed knowledge of network security systems and software.
- Good project management skills.
- Familiarity with WAN and LAN systems.
- Excellent troubleshooting skills.
- Advanced written and verbal communication skills.
Working Environment & Conditions
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations. This contact information is used for accommodation requests only and cannot be used to inquire on a status of your
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations. This contact information is used for accommodation requests only and cannot be used to inquire on a status of your
application.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit
www.koniag-gs.com
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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