DESCRIPTION OF REACH and Vital Program

The REACH Program of Evergreen Treatment Services works with individuals struggling with homelessness and addiction to help them achieve stability and improved quality of life. Through outreach, engagement, and ongoing relationships REACH focuses on reducing harm and supporting healing. REACH bridges gaps and supports client autonomy by helping individuals access essential resources such as housing, health care, entitlements and treatment.

The REACH Team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. The REACH program values diversity, is committed to racial equity and social justice, and appreciates hard work, creativity and a good sense of humor.

The Vital team is a flexible community-based team designed to provide comprehensive services to adults experiencing behavioral health challenges who have been repeatedly booked in the King County Jail, in order to support these individuals to achieve improved quality of life and reduce recidivism. Services include outreach-based primary medical care, mental health and substance use disorder treatment, and life skills development. All services are provided from a Harm Reduction framework, utilizing Motivational Interviewing skills and aligned with Trauma Informed Care principles. The Vital team is multidisciplinary in nature; partners providing direct services to participants in this project include REACH, Harborview Medical Center and Plymouth Housing Group. Vital is a pilot program of King County’s Familiar Faces Initiative. To learn more about this initiative visit: https://bit.ly/37Xfk9h

***All new hire employees, starting after August 16th, 2021 are required to receive a COVID-19 vaccination as determined by the CDC. New hire employees not in compliance with this policy will not be able to start until vaccination status is determined by the human resources department. Additionally, Evergreen Treatment Services will be following the state mandate for all staff to be vaccinated for COVID-19.

Perks and Benefits

• 12 Paid Holidays Off
• Accrue 24 Sick Days
• Medical and Dental and Vision Benefits
• 403(b)-Retirement Investment Plan with company matching
• Two weeks paid vacation in the first year
• Accrue 12 Mental Health Days
• Roth IRA Works
• Better Help- Employee Assistance Program- First Choice Health - Free short term counseling and referrals
• Flexible Spending Account - Medical Cost, Day Care, Day Camps, School Programs, Pre-School Tuition
• 20% off Woodland Park Zoo Discounts
• Verizon 22% Off Monthly Discount and 25% Off Accessories
• National Corporate Discounts
• $400 License Renewal Reimbursement
• 100% DEA License Reimbursement
• 1 x Monthly Massage Therapy
• Acupuncture
• Public Service Loan Forgiveness Program
• Transportation Assistance
• Basic Life and Accident Insurance, fully paid by ETS

JOB SUMMARY

The function of this position is to provide outreach, engagement and intensive case management and care coordination services to adults experiencing behavioral health challenges who have been repeatedly incarcerated and not effectively engaged in needed services. The goal is to develop trusting relationships within which clients may explore their needs and goals and receive ongoing support to engage in services that will help improve their stability and quality of life. Client-centered services are provided from a harm reduction perspective utilizing motivational interviewing skills. The case manager must develop collaborative relationships with staff of other agencies providing services to this population in order to effectively coordinate care. The nature of this position is extremely independent, requiring creative thinking, multitasking, time management and organizational skills, and conflict resolution skills.

JOB FUNCTIONS (May Include):

• Provide outreach, engagement, intensive case management and care coordination services for assigned clients:
• Meet clients where they are, either on the streets or at other service facilities (including jails and hospitals), to explain offered services and establish a working relationship.
• Develop rapport and a trusting relationship with clients through respectful outreach and client-centered engagement practices.
• Develop and implement, in collaboration with the client, an Individualized Service Plan which addresses the client’s stated needs and priorities. Review and update this plan regularly to reflect progress or attainment of articulated goals and the emergence of new client needs and to help the client move toward the achievement of autonomy.
• Assist clients in obtaining housing and maintaining housing stability.
• Assist clients with establishing and maintaining primary medical care and addressing chronic health conditions.
• Assess nature and severity of clients’ substance use issues and match clinical interventions to each individual’s stage of change, focusing on reducing the harmful consequences of substance use through self-change methods.
• Address clients’ needs for mental health and substance use disorder treatment services and facilitate engagement in appropriate supportive services.
• Assist clients in achieving financial stability through access to entitlement programs, protective payeeships, educational and vocational programs, and employment opportunities.
• Develop and maintain collaborative relationships with Vital partners including Harborview Medical Center, Department of Public Defense, King County and City of Seattle Prosecutor’s office.
• Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
• Provide services consistent with ETS/REACH program policies and procedures.
• Advocate for the client with a wide variety of other service providers:
• Assist with accessing needed services by setting up and attending appointments with clients in order to provide continuity of care.
• Identify gaps and barriers in available community resources and advocate for systemic changes.
• Attend REACH and Vital weekly team meetings and other required meetings and trainings.
• Utilize clinical supervision, psychiatric consultation and peer support for exploring clinical intervention strategies, counter-transference, resource development, self-care and burnout prevention.
• Develop and maintain client files for assigned caseload according to Agency, contract and state requirements.
• Local travel on behalf of the Agency is a job requirement.
• Additional duties as assigned.

QUALIFICATIONS

Education

High school diploma or equivalent required, undergraduate degree preferred. Academic training in the social service field and in the area of chemical dependency and mental health treatment desired. SUDP/SUDPT and MSW’s highly desirable.

Experience

A minimum of three years of experience in work related to social work or outreach programs. Experience providing services from a harm reduction perspective to individuals experiencing behavioral health challenges highly desirable.

Knowledge Requirements

• Computer literate, with basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological change
• Ability to prioritize workload and daily activities and complete tasks in a timely and efficient manner
• Ability to set boundaries, resolve conflict and de-escalate issues
• Dependable, able to work under pressure; receptive to change, willingness to learn, cooperative approach to problem-solving
• Ability to establish and maintain effective working relationships with staff, participants, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds, good diplomatic skills.
• Must be able to pass a Washington State Patrol criminal background check
• Flexible team player
• Excellent attention to detail

Language Skills:

• Ability to read and interpret general business correspondence, policies and procedures, referral information, financial documentation and applicable government regulations.
• Ability to write case file notes, uncomplicated reports, instructions and procedures.
• Ability to present information effectively and respond to questions from participants, staff, collaborative partners and the general public.

Mathematical Skills and Reasoning Ability:

• Thorough knowledge of and ability to apply business arithmetic skills accurately and rapidly.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization may be limited. Ability to interpret a variety of instructions furnished in written, oral, schedule or diagram format.
• Basic math skills

Physical Requirements

• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms and talk or hear; frequently required to stand, walk and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.
• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.
• Valid Driver’s License and acceptable driving record required

Equipment used

Computer, photocopier, fax machine, cell phone, and possible use of the program vehicle.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Fulltime

Salary $66,000