Virtual Nurse Coach

Full Time
Springfield, MA 01101
Posted
Job description

The Role: Remote Nursing Health Coach

Key Job Functions:

  • Welcoming patients to our programs
  • Educating them on the equipment they will be using
  • Near real time review of patient vital signs
  • Obtaining actionable information from patients with abnormal readings
  • Using practice EMR to escalate patient situations to the provider for medical intervention
  • Creating strong patient relationships by engaging patients regularly, (minimum weekly), through calls, automated surveys, and video visits
  • Monitoring notifications and observing trends
  • Creating patient centered care plans as well as reviewing monthly with patients
  • Monitoring patient compliance with the plan of care and devices
  • Coaching patients on healthier behaviors
  • Partnering with practice office staff to alleviate aspects of office workload
  • Act as first contact for patient in non-emergency situations IE med refills, office appointment and lab scheduling
  • Determine patient motivating factors and leveraging them for best possible health outcomes
  • Proactively managing patients to prevent urgent care or emergency room visits
  • Provides individualized virtual care for high-risk patients as well as ongoing chronic disease management

Required Experience:

  • RN with 2 years nursing experience
  • EMR Experience
  • Knowledgeable with using computers
  • Experience caring for some or all the following conditions:
    • Hypertension
    • Diabetes
    • COPD
    • Asthma
    • CHF
    • A Fib
  • Active state licensure
  • Self-starter mindset

Location: Remote, working from home

Job Details:

  • This is a full-time, salary position
  • Work hours to be determined upon practice needs
  • Full benefit package
  • Software and hardware will be provided upon hire
  • Pay Range: 55k-60k

About Remote Care Partners: Remote Care Partners provides healthcare providers with a cloud-based platform for population management. The RCP software delivers crucial services that include remote patient monitoring, chronic care management, patient education/engagement, and telemedicine. The intuitive platform enables our virtual nursing coaches to provide comprehensive patient care between office visits.

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