The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. They assist in driving sales, key metrics, profitability, and loss prevention in the store. The Product Flow Specialist will also support the Leadership team in overall store operations as needed.

CUSTOMER EXPERIENCE

• Prioritization: understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly.
• Product Standards: adheres to proper processing and tagging standards while maintaining visual merchandising standards.
• Visual Execution: supports timely execution of product placement and other visual priorities.
• Organization: keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock.

BUSINESS OPERATIONS

• Product Flow: effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product.
• Stockroom Ownership: oversees back of house standards and exercises decision-making to impact organization and efficiency; keeps all receiving, shipping, stock, and supply areas clean and organized.
• Awareness: adheres to the stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

COMMUNICATION + RELATIONSHIPS

• Communication: shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion.
• Insight + Feedback: collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency.
• Leads by Example: sets an efficient pace to establish and maintain product flow standards.

Skills

• Builds relationships naturally, embraces individuality, and diversity.
• Excellent time management, prioritization, and multi-tasking skills.
• Strong assessment and decision-making skills.
• Exhibits clear written and verbal communication skills.

Preferred Requirements

• Ability to work flexible hours to meet the needs of the store product flow demand (including mornings, nights, and weekends).
• Proven track record in leading operational processes and achieving measurable results.
• Eagerness to learn and grow within the organization.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.