Technology Assistant

Full Time
West Fargo, ND
From $20.16 an hour
Posted Today
Job description
    JobID: 3171

    Position Type:
    Technology/Computer Technician
    Date Posted:
    5/14/2023
    Location:
    Leidal Education Center
    Closing Date:
    5/29/23 or Until Filled

    TECHNOLOGY SUPPORT ASSISTANT - INFORMATION TECHNOLOGY - LEIDAL EDUCATION CENTER

    POSITION: Technology Support Assistant - Information Technology - Leidal Education Center

    TERM: Monday - Friday, 8:00am-4:30pm, year round

    SUMMARY: Enjoy the variety of working with educators, learners, as well as technology equipment and systems in this entry level technology position. Our Technology Support Assistants (TSAs) support district technology functions by providing technical support and manual skill in the installation, service, and repair of district technology assets. This position will be responsible for providing Tier 1 technical support with installation, troubleshooting, service, and repair of the district's technology equipment, as well as district software applications. In addition, this position will support the use of technology with students and staff in assigned service area within the school district.

    The West Fargo Public Schools Technology Team has the core values of being student focused, solution focused, and service driven.These core values are the foundation of our team and this position. The skills of collaboration, communication and problem solving are essential to this position as it works closely with technology team colleagues and building-level leadership to provide end-user support to educators and learners in multiple district locations. Our TSAs work with a Technology Support Technician as a two person team to provide direct support to assigned schools in their service area. Communication and collaboration with other service teams across the district is high and creates a great overall team culture. Come join our team!

    QUALIFICATIONS:

    • Minimum of high school diploma or equivalent, post high school training or education preferred
    • Ability to develop positive working relationships with colleagues, customers, and the school community
    • Strong communication skills
    • Experience with computers and other forms of technology equipment preferred
    • Knowledge of and experience with computer software preferred
    • Experience in providing support in a K-12 environment or high demand technology support environment preferred


    SALARY: Minimum of $20.16/hour-$23.18/hour, commensurate with experience, following the 2022-23 Classified Support Staff Salary Schedule (B230)
    The annual salary listed for this position is the base cash salary and excludes retirement contributions. For qualified classified positions, the district contributes 8.26% of the employee’s annual salary to the North Dakota Public Employees Retirement System (NDPERS).

    DEADLINE: May 29, 2023 or Until Filled

    TO APPLY: Submit a letter of interest, resume, and three professional references, along with your completed online application at: https://www.applitrack.com/westfargo/onlineapp/
    *Applicants are not required to attach letters of reference.

    The West Fargo Public School District is committed to maintaining a learning and working environment free from discrimination and harassment in all employment and educational programs, activities, and facilities. The District prohibits discrimination and harassment based on an individual’s race, color, religion, sex, gender identity, national origin, ancestry, disability, age, or other status protected by law. External applicants are eligible for ND Veteran’s Preference: North Dakota veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a form DD214, and if claiming disabled veteran's status, a current letter of disability. West Fargo Public Schools is committed to diversity, equity, and inclusivity in all hiring and employment practices. Applicants who incorporate a holistic perspective and a commitment to inclusion are encouraged to apply.



    Attachment(s):
    • Technology- Support Assistant Job Description 2022.pdf

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