Job description
Position Overview
The Tax Assistant is located within the Assessment Audit Division of Tax Administration and performs data entry of information for listing and assessing property using a large variety of source documents that requires a high degree of accuracy within a time frame and deadlines.
Examples of Duties
- Performs data entry to record information from taxpayers to list and assess taxes on real and personal property
- Prepares abstracts, property record cards and/or other source documents; assists business owners, accountants, and others in compiling tax listings; reviews building permits
- Reviews and compares previous year's tax listings, assigns trending schedules, and verifies depreciation schedules submitted
- Researches and discovers unlisted personal property such as boats, mobile homes, business property, airplanes, and unregistered vehicles
- Sends correspondence to owners advising of need to list property
- Appraises mobile homes, airplanes, boats, registered and unregistered motor vehicles according to manual, and enters data into appraisal reports
- Performs other related duties
- Provides excellent customer service skills
Minimum Qualifications
High School graduation or GED and one (1) year experience and/or training involving administrative work with public contact and use of computer-driven word processing programs.
Depending upon the area of assignment, employees are required to complete the North Carolina Fundamentals of Property Tax Listing and Assessing Course or the North Carolina Fundamentals of Property Tax Collection Course within 24 months of hiring date
Negative drug screen and background check are required.
Necessary additional requirements:
Successful completion of Basic Excel and Basic Word tests will be required. Candidates selected as qualified will be contacted via email by a Human Resource representative for testing.
- Please make sure to check the email address provided on your application for correspondence in reference to your application. Some email servers may see correspondence as spam, so it is important to check your spam folder as well. All correspondence will also be viewable within your NeoGov inbox. When signed in, click on your name in the top right-hand corner and then inbox.
Knowledge, Skills and Abilities
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Knowledge of the North Carolina Machinery Act and County tax policies concerning listing, assessment, collections, and billing
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Knowledge of punctuation, grammar, spelling, and arithmetic
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Knowledge of routine office practices, procedures, equipment, and standard clerical techniques, including a familiarity of popular computer-driven word processing, spreadsheet, and file maintenance programs
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Knowledge of modern office practices and procedures as related to the duties of the Tax Assistant
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Ability to screen communications, and based on content, reply or route to proper source
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Able to type or operate a computer with accuracy
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Able to understand and follow oral and written instructions
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Able to exercise tact and courtesy in frequent contact with the general public
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Able to establish and maintain effective working relationships as necessitated by work assignments
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Ability to clearly understand the occupational hazards and safety precautions required to perform the essential functions of the work
Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.
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