Job description

NHCS Targeted Case Manager

Salary Range: $31,200 - $37,440 FLSA Status: Non-Exempt Reports to: Chief Clinical Officer

The Targeted Case Manager (TCM) helps adult patients with a serious and persistent mental illness (SMI), addiction (SUD) and child patients with a severe emotional disturbance (SED) gain access to needed medical, social, educational, vocational, financial and other necessary services as they relate to the recipient’s mental health needs.

Responsibilities

• Developing and reviewing the recipient’s ICSP/IFCSP based on the functional and diagnostic assessments, and incorporating the ITP;
• Monitoring the discharge planning for a recipient leaving residential treatment facility, regional treatment center, or inpatient hospital;
• Assisting a recipient in obtaining health coverage for covered medical services;
• Arranging for transportation, lodging, meals, or child care needed for a recipient to access services;
• Assessing and evaluating the effectiveness of services received by a recipient;
• All planning, assessing, record keeping and documenting associated with the service coordination of a case;
• Receiving clinical supervision for an identified recipient with SMI, SUD, or SED;
• Routine contacting and other monitoring or communicating with the recipient, family members, or other relevant persons about the status of the recipient, the individual service plan or progress in achieving the goals of the service plan;
• Developing goals, service plans, written service agreement and routine case supervisory activities;
• Participating in case conferences, administrative reviews, recipient staffing, and informal conferences;
• Completing and regularly reviewing the written functional assessment;
• Assisting a recipient in obtaining needed services;
• Coordinating with other agencies to obtain services for recipients;
• Must carry certification in Prime for Life Instructor
• Delivery of psychoeducational curriculums (Parenting, Anger Mgmt, Prime for Life, etc.);
• Other duties as assigned.

Knowledge and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Ability to communicate effectively in both oral and written forms.
• Ability to use standard computer software programs
• Knowledge of standard teaching practices, methods, and techniques.
• Knowledge of local job market
• Ability to ascertain facts by personal contact, observation, and examination of records and reports
• Ability to maintain accurate reports, attendance, and other records.
• Knowledge of social resources within the community
• Knowledge of case management skills and processes
• Ability to work closely with other members of a team for common goals
• Fluent in Spanish preferred

Education and Experience

• Bachelor’s degree or equivalent – human services or education
• TCM training and certification at state level
• Knowledge of business and management principles and practices
• Knowledge of strategic planning
• Knowledge of human resource management principles and procedures
• Knowledge of basic economic and accounting principles and practices
• Knowledge of office administrative procedures
• Proficient in relevant software applications
• Experience in counseling and diagnosis criteria and implementation of mental health services by case management
• Knowledge of career counseling and placement procedures

Job Type: Full-time

Pay: $31,200.00 - $37,440.00 per year

Benefits:

• Health savings account
• Professional development assistance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We allow patients to determine masks or not - if requested.

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Work Location: In person

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