Position Description

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

Function as bridge between department and technology by providing customer service in developing and implementing procedures to sustain system and data integrity, handling systems problems and training staff in systems processes and procedures. Develop reports, dashboards and improved data accessibility using Water systems.

Work Location – This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

Resume Required - A resume is required to apply for this position.

Amended - This position is classified under the Business Application Analyst II in the 363 salary schedule.

Job Duties and Responsibilities

• Work as an intermediary between users and technical staff by identifying and communicating business needs, assessing application needs, setting up codes in applications, preparing report specifications, and testing applications.
• Develop ad hoc reports using appropriate software to extract data from various systems.
• Provide data and analysis recommendations and results in response to department business needs.
• Perform system and security setup.
• Identify software problems and troubleshoot them by testing and user communication.
• Maintain in-house designed Web Pages using html and other programming languages.
• Provide assistance and training to users.
• Conduct or lead reviews of procedures manuals, and user guides.
• Prepare written user guides and procedures for systems data entry and retrieval.
• Administer and maintain system documentation, including application manuals.
• Develop temporary and long term fixes, monitoring and testing these to ensure reliability.
• Communicate changes and modifications in systems and applications setup and procedures.
• Represent the Department in meetings regarding systems and application issues, purchases, and related activities.
• Perform business process review for reporting and data accessibility.
• Support water treatment and distribution systems.

Required Qualifications

MINUMUM QUALIFICATIONS:
Bachelors Degree in Computer Science, Business Administration, Public Administration or equivalent.

MINIMUM EXPERIENCE:
Three years experience performing related duties.

EQUIVALENCY:
An equivalent combination of education and experience closely related to the duties of the position may be considered.

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Professional Employees Unit (MPEA) . For more information on the terms and conditions of this agreement please visit:
https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire [six] months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

• Good knowledge of third party software, such as Cognos, Tableau, or other BI Tools, SQL, Python, VISIO, Microsoft Applications, and Windows DOS commands for FTP.
• Knowledge of ODBC data connections to various data basis
• Good knowledge of FTP Protocols and ability to create Macros to import/export files from different city servers
• Knowledge in programming logic, html, Advance html, C, JavaScript and database design is beneficial.
• Knowledge of business process modeling, project implementation, business analysis tools and techniques.
• Good verbal and written communication skills.
• Good customer relation skills and the ability to act as liaison between technical and non technical staff regarding business application issues.
• Ability to train others in applications processes and procedures.
• Good knowledge of data base applications, software, and network systems. (specific requirements vary depending on assignments).
• Knowledge of the City and the Department (where assigned) operations and procedures.

Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.

New 12 weeks of paid Parental Leave.
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Benefits
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.

Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.

• Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
• Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation
Eligible City employees may choose to participate in the following transportation programs:

• Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
• Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs-such as qualified parking and van pool expenses-with pre-tax dollars

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Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University and St. Mary's University of Minnesota are available to City employees.

Other perks
Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program (Download PDF reader), technology discounts and more.