Job description

Job Description:-

The candidate would need to be based on site at the Wilmington Ohio site and have experience working in a GMP environment. They would be providing application support for:

• Thermo Sample Manager Laboratory Information management system (V21)
• Waters Empower 3 chromatography system
• H&A Scientific Stability Laboratory Information Management System (SLIM)
• Waters Empower ELN/SDMS (V8)
• Lonza MODA environmental monitoring solution
• Individual laboratory equipment

Main areas of responsibility would include:

• Act as primary support for responsible applications (both SaaS and On Prem) - aim to resolve 90% of break / fix issues locally with the Super User Network. Escalate more complex issues to 3rd level support.
• Record and investigate issues, perform root cause analysis, escalate to management and other teams as required. Co-ordinate the response with external vendors for issue resolution, upgrades etc.
• Act as a technical lead for system enhancements / minor upgrades. Responsible for application configuration and management including workflow development, configuration & support in multiple environments.
• Act as IT lead for relevant systems life cycle documents and take responsible for timely completion of relevant quality systems records, including PRs, CAPAs, Change Controls, Change Actions, and validation documentation
• Coordinate the required change control and associated regression testing documentation where required for global or other changes, following both the IT and Site change control procedures.
• Liaise and communicate with system users and vendors to ensure systems operate to maximum effect. Responsible for communication of application related initiatives & changes to end users with regard to application configuration and support.
• Adherence to GXP procedures in relation to all aspects of the job. Ensure processes, procedures and SOP’s are established and maintained for support of solutions
• Ensure solutions are compliant with regulatory requirements.
• Proactively identify improvement opportunities, anticipates problems and implement solutions in line with IT standards.
• Demonstrates the ability to operate independently or collectively, in a culture of efficiency, helpfulness, innovation, continuous improvement, enthusiasm, reliable & consistent delivery, integrity, partnership and collaboration, locally and globally.

Job Type: Contract

Pay: $15.00 - $35.00 per hour

Benefits:

• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Wilmington, OH 45177: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Speak with the employer
+91 9919786933

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