ABOUT THE COMPANY

Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide. With more than 200 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen. Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients. Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century-long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards.

Lee Kum Kee (USA) Inc., a division of Lee Kum Kee International Holdings Ltd., has its headquarters and manufacturing facilities in Southern California with more than 300 employees. We are looking for the best and brightest talents to join our company and work together to bring the next level of success!

BENEFITS

• Medical, dental, life insurance covered by the company
• 401(k) retirement plan with company match
• Two (2) weeks vacations
• Ten (10) paid holidays
• Hybrid work schedule available

POSITION SUMMARY

To perform this job successfully, the System Administrator must be able to provide support to both divisions with technical and system administrative support, including helpdesk, system installation, system infrastructure, upgrades and recoveries, configuration and troubleshooting.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Install, configure, and administer end-user computer platforms based on Windows 10 & 11
• Proactively monitor incoming end-user support requests, perform triage, troubleshoot and follow through to resolution
• Build, configure and administer various applications (Exchange on-premise, O365, SQL Server, Cisco UCM, etc.) and server platforms based on Windows 2012 R2, 2016 and 2019
• Administrate Windows domain, including OU, DHCP, DNS, NPS, WSUS and GPOs.
• Maintain and troubleshoot door access and CCTV (NVR, IP camera) system
• Monitor and troubleshoot Veeam or similar daily, weekly and monthly backup & replication jobs
• Communicate repair efforts to all interested parties include external vendors during system failures
• Plan, evaluate and install new application version or apply critical/high patches to internal applications per vendor recommendation including Windows Updates
• Monitor and manage physical and/or virtual (VMware) system performance and make necessary recommendations
• Administer Fortinet VPN appliance and troubleshoot VPN related issues.
• Do annually DR run drill with other team members.
• Ensure compliance with security policies
• Develops documentation for new and existing systems
• Perform other duties and responsibilities as required or assigned.

COMPETENCIES

• Problem Solving
• Action Oriented
• Planning & Organizing
• Customer Focus
• Self-Development

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each major responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.

EDUCATION, SKILLS and EXPERIENCE

• This position requires a Bachelor’s degree in Computer Science, Engineering or related field and a minimum of 5 years experiences and/or training; or equivalent combination of education and experiences.
• Candidate must be familiar with a variety of concepts, practices and procedures in the information technology industry.
• Possess in-depth knowledge in Microsoft Technology, including but not limited to Windows client Operating System (Windows 10, etc.), Windows Server (2012 R2, 2016 and 2019), Active Directory, Exchange Email, Firewall, and backup and restore technology.
• Basic network troubleshooting skills are required.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Successful candidate must have excellent analytical skills, and fully understand information technology concepts and practices.
• Strong customer service skills required.

LANGUAGE SKILLS

• Successful candidate must possess excellent written and verbal communication skills.
• Fluent in English is required; Chinese is a plus.

MATHEMATICAL SKILLS

N/A

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel; and/or reach with hands and arms.
• Frequently required to stand; walk; and sit; stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities are required for this job including ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.

It is Lee Kum Kee’s policy to seek and employ the most qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.