Support Specialist I

Full Time
Fort Wayne, IN 46804
Posted
Job description
Posting Description:
IT Support Specialist I

Currently we have an exciting career opportunity for an IT Support Specialist I in our Fort Wayne, IN office supporting K&K Insurance Group, a subsidiary of Aon. This position will be in the Fort Wayne office Monday – Friday.

Position Summary:

As a Data Center Operator, you will monitor data center processes, print checks, send carrier data feeds, interact with offshore IT and accounting resources. This position is responsible for supporting the Data Center and will serve as a backup for the Print Center.

Job Responsibilities Include:
  • Processes must be completed daily to meet stringent carrier requirements
  • The position will begin as 1st shift, but candidate MUST be available to cover 2nd or 3rd shift as needed
  • Perform AS400/DocuCorp server support by handling reboots and answering error messages
  • Server applications must be brought up in the correct order and continuously monitored
  • Process claim and broker checks utilizing COD software.
  • Run datafeed jobs in multiple systems and send to carrier partners via MFTP process.
Skills that lead to success:
  • A solid understanding of data center operations & technologies
  • Proven experience showing a high degree of initiative and communication skills
  • Good technical aptitude, understanding and troubleshooting skills
  • Independent problem solving skills
Education:
  • High school graduate or GED.

How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position is $40,000 to $45,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

We Offer You

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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