Job description
First Section
Who We Are
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.
Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.
Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.
Position Title
Student Services Onboarding Specialist
Posting Number
S1910P
Department
Graduate Enrollment Management
Work Schedule
Standard office hours are Monday – Friday, 8:00 AM – 5:00 PM. Incumbent may work non-standard hours as needed.
Employment Status
Regular
Temporary or Fixed-Term Assignment End Date
Hours per Week
40
Months per Year
12
Job Purpose
The Graduate Enrollment Management (GEM) Student Services Onboarding Specialist is responsible for overseeing the registration, customer service, initiating communication plans and solving graduate student concerns for newly admitted graduate students. In addition, this role collaborates with faculty, advisors, and staff from the programs GEM serves to coordinate the support and retention of graduate students via comprehensive on-boarding initiatives. Frequent interaction with University colleagues is required to be the liaison and advocate of our students to ensure exceptional service is provided and thus positively impacting graduation and retention rates. The Student Services Onboarding Specialist contributes to the institutional goal of overall degree completion by establishing an optimal initial experience and preparation for success in their Gonzaga graduate studies.
Minimum Salary
17.29
Salary Midpoint
20.34
Maximum Salary
23.39
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