Sr. Office Assistant - South Lake Tahoe

Full Time
South Lake Tahoe, CA
Posted
Job description

*Please note this recruitment is for vacancies in South Lake Tahoe*
THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

THE OPPORTUNITY
Sr. Office Assistants are used in almost every County Department. They perform a variety of routine to complex advanced and specialized clerical work of above average difficulty and complexity in areas such as legal documents, personnel functions, insurance claims, contracts, proposals, treatment authorization forms, and program eligibility forms; may serve as a lead worker over a group of office support staff; and performs related duties as assigned.

The selected candidate will have the opportunity to:
  • Provide lead direction and training to a small group of office support staff, if assigned.
  • Provide input into employee performance, selection and other personnel decisions, if assigned.
  • Perform advanced and specialized office support work which typically require some specialized subject matter knowledge, including interpretation and/or explanation of program policies and procedures as well as coordination of detailed or specialized office activities related to the department to which assigned.
  • Provide specialized department information, including detailed program-specific information, to County executives, managers, clients, outside agencies, and others; search for, receive, and explain complex rules, regulations, policies, procedures, and technical office operations; explain external laws, regulations, ordinances, and policies as they relate to clerical/technical/office functions.
  • Assist clients in completing complex forms for the purpose of documenting specialized program-related information; provide advanced customer service in a calm, helpful, and effective manner.
  • Research, compile, maintain, and process statistical, financial, and/or other numerical data to support specialized office functions; create spreadsheets, logs, and other clerical tools to assist with maintaining information.
For a full description of duties and responsibilities, please review the job description here.
IDEAL CANDIDATE STATEMENT
The ideal candidate for the Senior Office Assistant within this department would be organized, detail oriented, computer savvy, have the ability to multitask, enjoy working in a fast-paced Child Welfare Services environment, have excellent customer service skills and enjoy working with clients. This position supports social work staff in their daily work to keep children safe in their homes with family.

MINIMUM QUALIFICATIONS
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations.

Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying.

Equivalent to graduation from high school,

-AND-

Two (2) years of general clerical or office support experience, including at least one (1) year at a level equivalent to the County's class of Office Assistant II. Depending on assignment, previous knowledge and experience in the assigned area is desirable.

Click here to view the minimum qualifications for Sr. Office Assistant, as well as the physical, environmental, and working conditions.

The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. In order to be eligible to receive such differential, an employee must demonstrate language proficiency acceptable to the Department Head as certified in writing to the Director of Human Resources. The Human Resources Department shall use a verbal and/or written testing process, depending upon the level of bilingual skill required of the employee, to validate the employee's skills. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. A copy of the Memorandum of Understanding is available on the County of El Dorado website.
SUBMIT YOUR APPLICATION
Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.

If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us.

RECRUITMENT PROCESS
A written exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The online examination has been tentatively scheduled for 12/26/2022. If it is determined that you meet the minimum qualifications and are therefore eligible to participate, you will be notified by email at least three days prior to the examination.

If you have taken this examination within six (6) months prior to the scheduled date of the examination, your score will automatically be transferred to this exam and you are not permitted sit for this examination. If you have taken this examination from greater than six (6) months but within twelve (12) months prior to the scheduled date of the examination, you may elect to transfer that examination score or sit for the examination again; you must contact Human Resources prior to the scheduled exam date to request that your previous score be transferred.

A transferred examination score does not guarantee passing the current examination administration. Examination pass points are set in accordance with the EEOC Uniform Employee Selection Guidelines.

For more information on the recruitment process, click here.

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION
The County of El Dorado is recruiting applicants for Sr. Office Assistant. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies in South Lake Tahoe for at least three (3) months.

We currently have the following vacancies :
  • One (1) full-time vacancy in the Child Welfare Services, Health and Human Services Agency located in South Lake Tahoe, CA.
  • One (1) full-time vacancy in the Self Sufficiency, Health and Human Services Agency located in South Lake Tahoe, CA.
The Self Sufficiency department conducts eligibility determinations for the CalFresh, MediCal, CalWORKs, and Employment Services programs. The ideal candidate for Senior Office Assistant within this department possesses excellent customer service skills, is computer savvy, detail-oriented, and has the ability to multi-task. The Senior Office Assistant within this division is responsible for reviewing applications, scheduling appointments, and entering data into complex eligibility systems. This position may alternately be responsible for providing support to the Office Services Supervisor overseeing a unit of office assistants.

Click here for Frequently Asked Questions.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer.

This classification may include positions that are subject to current California Department of Public Health (CDPH), State Public Health Officer Orders requiring all workers who provide services or work in facilities covered by the order to (a) have their first dose of a one-dose regimen or their second dose of a two-dose regimen of an approved vaccine against COVID-19, or (b) provide valid exemption as permitted by the order. An approved exemption would result in the exempted employee being required to wear a face covering and be regularly tested for COVID-19.
Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.

Escape the traffic and smog because El Dorado County is just:
  • 40 miles to Downtown Sacramento
  • 50 miles to Sacramento International Airport
  • 129 miles to San Francisco
Here area few of the many activities and events available throughout El Dorado County:
  • Hiking, Camping, Fishing, Boating, and Watersports
  • Skiing and Snowboarding
  • Live Music and Music Festivals
  • Local Craft Breweries and Wineries
  • El Dorado County Fair
  • Placerville Speedway Races
  • Farm to Fork Restaurants
  • Small Business Shops
CHECK OUT OUR VIDEO TO LEARN MORE!

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