Job description
Overview:
The Social Services Coordinator is responsible for planning, organizing, developing, and delivering all essential social services to meet the needs of our members and their families/caregivers. The Social Services Coordinator will be responsible for all Social Service Assessments and Summaries and provide case management services to address the psychosocial and socio-economic needs of members and their families or caregivers. The Social Services Coordinator communicates regularly with the Center Director and clinical team to ensure members receive the most comprehensive and quality of care possible. Ensures that all care is conducted within HIPAA regulations and per all state-required laws and regulations.
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**Social Services Manager**
** CSW with B.S. Degree Social Work or MSW Degree Required **
The Social Services Coordinator is responsible for planning, organizing, developing, and delivering all essential social services to meet the needs of our members and their families/caregivers. The Social Services Coordinator will be responsible for all Social Service Assessments and Summaries and provide case management services to address the psychosocial and socio-economic needs of members and their families or caregivers. The Social Services Coordinator communicates regularly with the Center Director and clinical team to ensure members receive the most comprehensive and quality of care possible. Ensures that all care is conducted within HIPAA regulations and per all state-required laws and regulations.
As part of our team, you will have the opportunity to participate in benefits programs, including:
- Paid Time Off (“PTO”)
- Medical/Vision
- Dental
- 401(k)
- And the pleasure of working in a FUN environment with GREAT people!
Job Responsibilities
- Provides case management to coordinate with internal and external ancillary services for members and families.
- Coordinates with the Nurse Manager and/or members of the clinical team to develop and implement member plans of care.
- Participates in Safety and Quality Assurance Committees and establishes and schedules Member Council meetings, Caregiver Support Groups. Participates in Care Plan for Interdisciplinary Team and records clinical notes as required.
- Evaluates members referred to the Center to determine appropriateness for admission. Assists with referrals to other agencies when a member is not appropriate or becomes inappropriate to participate as a member at the Center.
- May explore and evaluate financial situations and assist members in using appropriate resources.
- Ensures compliance with all company policies and procedures and applicable regulatory authorities (i.e., State Department of Health and Senior Services, state and federal environmental agencies, OSHA, USDA) and prepares paperwork as required.
- Maintains formal written communication with members and families and facilitates counseling through support groups and one-on-one sessions.
- Maintains accurate files and records of member and social services information. Provides billing, transportation, and member referral information as needed.
- Participates in community outreach programs, including communication with other health and social service providers and inquiries from prospective members. Participates in Center marketing
- Provides active assistance with members as needed (ie: hygiene, meals, ambulation, arrivals and departures, and social activities).
As Social Services Manager, you will have the following qualifications:
- CSW with B.S. degree Social Work or MSW degree
- Minimum one (1) year experience in a health care facility, preferably working with seniors and/or adults with disabilities.
- Knowledge of applicable state and federal environmental and OSHA regulations.
- Knowledge of the state's Department of Health and Senior Services Manuals of Standards for Adult Day Health CVare Licensure very helpful and therefore preferred.
- Extremely strong collaborate skills across all levels of staff and thrives in a collaborative and team environment.
- Bilingual (English/Spanish) a plus.
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