Job description

Texas # 1 Volume and award-winning dealer, Planet Ford, located in the North Houston area needs to hire a talented Shop Foreman with domestic automotive EXPERIENCE. Our family-owned dealership is looking for individuals with a personal ambition and a strong work ethic to join our successful team. We offer a competitive and enjoyable work environment, above market pay, and generous benefits.

Do you always put quality first? Are you a person who is steady, dependable, and team oriented? Are you a person who is a process-minded problem solver? Do you like being well-compensated for your efforts? If the answers are yes, we have a career opportunity for you.

Job Purpose: The Shop Form will be responsible for overseeing his team technicians and maximizing work efficiency. By keeping our technicians preforming at their potential we will be able to give our customers high quality service, improve team morale and achieve success.

What We Offer:

· Top Pay in the Industry

· High Volume Service Drive

· Maintain Your Earned Tenure Benefits

· New Hire Orientation

· Help with Relocation Expenses

· Bonus Plan

· Fast-Paced Environment

Benefits:

· 401(k) with Matching

· Paid Training & Professional Development Plans

· Health, Dental, Vision & Life Insurance

· Career Growth Opportunities

· Paid Time-Off

· Employee Assistance Program

· Flexible Schedule

· Employee Discount

· Family Leave

· Referral Program

Job Duties:

• Assists technicians in developing their skills, providing support when necessary.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures that all department employees receive appropriate manufacturer training.
• Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
• Handles all customer complaints within 24 hours, informing other managers as appropriate.
• Monitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage and inventory of special tools.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Fills in for service advisor and dispatcher when necessary.
• Attends managers meetings as requested.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains safe work environment.
• Maintains professional appearance.
• Other tasks as assigned.

Skills/Qualifications:

· Demonstrates strong leadership and organizational skills.

· Possesses detailed knowledge of automotive shop industry.

· Works well with a team.

· Exhibits strong customer service and interpersonal skills.

· Possesses solid analytical and problem-solving abilities.

· Demonstrates awareness of all health and safety protocols.

· Is able to remain calm and clear-headed in an emergency.

· Manages time efficiently and able to multi-task effectively.

· Pays attention to detail.

· Possesses computer skills

· Is able to read, interpret, and compose work orders.

· Communicates clearly and effectively

· Is capable of translating industry terminology into straightforward terms for explanatory purposes.

· Is qualified to operate heavy machinery.

Job Requirements:

· Four to ten years related experience and/or training; or equivalent combination of education and experience

· Technical degree and/or ASE Certifications

· Enjoy working in a fast-paced environment

· Able to lift 50 pounds

· Able to work on your feet for long periods of time

· Basic computer skills

· Must be able to pass pre-employment testing to include background checks and drugs test.

About Our Dealership Organization

Randall Reed's Planet Ford, an award-winning power-house that has been the No. 1 Ford Dealer in the greater-Houston area for 25 years and is part of the World Class Automotive Group. Our dealership has a strong and committed management, sales and fixed operation team with many years of experience satisfying our customers' needs. For more information www.PlanetFord.com.

The Randall Reed family of dealerships is one of the largest, privately held, award-winning dealer groups in the country with locations in the greater Houston, Dallas, and Huntsville, Texas areas. World Class Automotive Group’s success is built on the foundation of managing form the group up with over 40 years of automotive experience. The Reed family of dealerships are the proud recipients of many top honors and accolades including: Ford Dealer Hall of Fame, Ford’s Salute to Dealer, multiple and consecutive Triple Crown Awards, President’s Awards, Partner in Quality Awards, Top One Hundred and Premier Club, among others.

The World Class Automotive Group recruits talented individuals to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long-term profitable career.

Equal Opportunity Employer. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.Top of Form

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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