Job description

POSITION DESCRIPTION

Are you looking to join a well-established company where you can have a long and successful career? With over 350 years of history as a Company, Saint-Gobain’s purpose is “Making the World a Better Home.”

Saint-Gobain has been awarded the TOP GLOBAL EMPLOYER certification for the 6th consecutive year. We offer comprehensive benefits such as:

• Competitive pay based on experience. Paid weekly.
• Annual Bonus up to 10% of earnings
• Medical, Dental, Pharmacy & Vision benefits – beginning on day one!
• Retirement benefits, including up to 4.5% company match with 401K, as well as a Retirement Accumulation Pension Plan
• PTO Programs: Paid Sick Leave, Vacation, Paid Holidays, Floating Holiday, 100% Paid Parental Leave, Paid Employee Volunteer Program
• Additional Benefits, including: Life Insurance, Short Term Disability, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts, Group Legal, Pet Insurance, etc.
• Discount Programs: CertainTeed product rebates, Computer discounts (Dell, Lenovo, Fujitsu), Cell Phone Service discounts (AT&T, Verizon, Sprint), Automotive discounts (Chrysler, Ford, General Motors, Mercedes Benz), Moving Assistance discounts, and more.
• Career development opportunities, including Tuition Reimbursement and training programs.

We are looking for a motivated Shipping & Logistics Specialist to join our team in our Amherst, NY location. The Shipping & Logistics Specialist is responsible for packaging, shipping, logistics (including export) and assisting customer service at the Amherst site. This position is scheduled Monday to Friday day shift position. As times, it is critical that the incumbent be flexible, sometimes at short notice to adjust work hours based on incoming and outgoing shipments.

REQUIRED QUALIFICATIONS

• High School diploma or equivalent required
• Bachelor’s degree in business administration, logistics, or other similar field preferred
• Must have a strong working knowledge in an ERP system (QAD preferred)
• Must have strong communication skills, both verbal and in writing
• Must possess strong organizational skills, as well as detail-oriented and be able to manage multiple priorities simultaneously
• Requires a high level of interpersonal skills and ability to build cooperative working relationships. Must be a team player, self-motivated and dependable
• 2 - 4 years of experience within a manufacturing plant, or similar environment, specifically within a shipping or customer service department required
• Experience in an environment that accentuates serving customers preferred
• Experience with completing export paperwork preferred, including knowledge of US Customs laws, rules and regulations, international business and customs compliance activities, working with forwarders, carriers, 3rd party logistic vendors, familiarity with sourcing requirements for Land, Sea and Air preferred

ADDITIONAL REQUIREMENTS

Essential duties will include:

Shipping and Packaging activities - approximately 45 - 50%

• Responsible for maintaining the accuracy and integrity of the QAD business system relative to Receiving, Shipping and Inventory status. Responsible for QAD maintenance to insure that all transactions are completed in a timely fashion. Inputs data as needed.
• Monitors production completion schedules in conjunction with Manufacturing and Production Planning to insure that carriers, containers and packaging are available as needed to ship products as scheduled.
• Load and unload outbound and inbound materials.
• Arrange for materials to be picked up and delivered as required
• Arranging logistics and generate paperwork for shipments including quality paperwork, in accordance with customer instructions and local regulations. This includes generating BOL for all domestic heavy weight shipments as well as contacting transporter for pickup.
• Pack finished goods in a cost effective and efficient manner that aligns with customer requirements and ensures product safety.

Logistics and Export Documentation activities - approximately 30 - 35%

• This role is responsible for the day to day completion of handling all exported materials including required paperwork/compliance documentation that ensures customers receive their orders. In addition, they will address the global, regional and local customs issues to ensure compliance with all government regulations regarding domestic transportation, importations and exportations of BN products.
• This role will have daily interactions with internal teams, customers, as well as 3rd party vendors to coordinate all exporting processes.

Customer Service support - approximately 10 - 15%

• Set-up container dates and communicates it effectively to the customer. Works with Production Planner to confirm material availability.

• Support freight quoting as needed for customers and sales managers, depending on customer.

• Researches customer issues/requests (ex. Tracking, certs, MSDS requests, shipment updates, etc.).

• Provides back up of processing customer orders.

• Responsible for pricing customer orders in accordance with our pricing guidelines.

Maintains a high level of customer service, reflected by a low number of customer complaints.

Other Tasks as Assigned.

WHO ARE WE ?

Saint-Gobain Ceramics Division regroups Saint-Gobain’s businesses specialized in ceramic-based solutions for industrial clients. Our product range spans from advanced ceramic grains and powders, to specialty refractories and ceramic systems. We offer “Material Solutions That Make a Difference”, in the sense that our ceramic products and services are mission-critical to our customers’ own applications. At the heart of industry, we pride ourselves in serving segment-leading customers across the world, through long-term, trust-based relationships. At Saint-Gobain, our people are our most valuable asset so we provide competitive base salary and incentive compensation packages to reward and recognize employees for their contributions toward the company's success.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Buffalo, NY 14228: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.