The purpose of this position is to interact with our guests and ensure they have a great experience when dining at an RMRG restaurant. Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, Servers are expected to be attentive to our guest's needs and making them feel welcome, comfortable, important and relaxed.

Responsibilities

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items.
• Assist with table seatings and table bookings when applicable, escort customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details.
• Communicating specific customer needs to the cooks, including any allergy information.
• Identifies when guest may have had too much to drink and notify supervisor.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Properly open and pour wine at the tableside when applicable.
• Obtaining revenues, issuing receipts, accepting payments, returning guest’s change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the restaurant and develops some familiarity with basic cooking skills.

Perks of the job

• Great pay
• Flexible Schedules
• Meal discounts
• Growth Opportunities
• Health Benefits (FT only)
• Matching 401k (must be at least 21 years of age)
• Employee Assistance Program to include mental health counseling, wellness coaching, financial planning, leadership development and more, free of charge to employees and their household members.

Voluntary Benefits Available to Full-time Employees

• Vision
• Life Insurance
• Long-Term Disability
• Short-Term Disability
• Accident
• Critical Illness
• Hospital Insurance

Paid Sick Leave-Colorado

Per the Colorado Healthy Families and Workplaces Act ("HFWA"), RMRG provides the following paid leave to all employees working in a Colorado-based location:

Accrued Paid Sick Leave

Up to 48 hours of paid leave per year, for the use of a variety of health and safety needs. Employees earn 1 hour of leave for every 30 hours worked. Leave is paid at the same pay rate as time worked.

Public Health Emergency (PHE) Leave

Up to 80 hours of PHE-related paid leave when a PHE is declared. The PHE leave is for COVID-related needs only as of 1/8/23. Leave is paid at the same pay rate as time worked, except for category 3 (care for someone else), which is paid at 2/3 pay.

REQUIREMENTS

• Must be able to work in a fast-paced environment.
• Must be able to speak, read, write in basic English fluently and be able to count proficiently. Bi-lingual staff always welcome.
• Education: High school diploma or equivalent preferred.
• Positive interpersonal skills required, strong character, understands the culture of RMRG.
• Food Handlers Card not required, but welcomed.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Will walk for long periods of time, possibly extended distances with some standing at times.
• Frequently lifts/carries up to 25 lbs.

Rocky Mountain Restaurant Group is on the move, and we are looking for the brightest and most talented individuals to grow with us. Our aim is to be the rising tide that ultimately lifts the entire restaurant industry of Colorado's Front Range, and we are currently recruiting highly motivated, energetic team members for management and staff positions. We have a phrase around here that goes, “Our customers are friends, and our employees are family.” If that’s a culture calling your name, we’d love to hear from you!