Salesforce Administrator - Global CRM

Full Time
Issaquah, WA 98029
Posted
Job description

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Salesforce Administrator.

Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.

We are looking for a Salesforce Administrator to join our Siemens Healthineers Ultrasound Global CRM team responsible for the design, architecture, and development of our Salesforce infrastructure and third-party connections. Additionally, this role will maintain the Salesforce roadmap, working closely with Sales, Service, Marketing, HR and Operations teams to support where our Salesforce instance needs to go. The ideal candidate has a consistent track record of working with internal teams to diagnose processes and create and implement solutions to business problems in Salesforce and its peripheral ecosystems. This is a hands-on, analytical role in a fast-paced environment requiring the ideal candidate to perform effectively as an individual and as part of a team.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Salesforce Administrator you will be responsible for:

  • Own all administrative aspects of Siemens Ultrasound Salesforce configuration, including testing and deployment
  • Maintain, modify, and build custom workflows, process builders, flows, assignment rules, approval processes, actions, custom settings, mobile apps and lightning components to streamline internal processes
  • Collaborate with the development and implementation of functional designs and features of SFDC and related system integrations (SAP S/4, Saba LMS, ServiceMax Asset360, eQMS ETQ, etc.)
  • Collect requirements from stakeholders, document, prioritize and implement those requirements in collaboration with the relevant areas of the business
  • Monitor data to identify data integrity issues and develop automated data cleansing processes
  • Identify and deliver usability, security, and process improvements
  • Provide support and documentation to end users on day-to-day tasks and assist with general support requests/questions

Required skills to have for the success of this role

  • 3+ years of fast paced Salesforce admin work in a growing medical or technology company (Global experience preferred)
  • Advanced Administrator preferred
  • Salesforce Lightning, Sales Cloud, SF-CPQ
  • Service Cloud (FSL), Experience Cloud, Commerce Cloud
  • Conga Composer (Document Generation) preferred
  • Experience with requirements gathering and process analysis preferred
  • Apex/Visualforce, JavaScript, HTML, CSS, etc. a plus
  • Salesforce data tools (Data Loader)
  • Experience working on iterative projects, and with deployment strategies/processes (Dev-QA environments vs. production)
  • Excellent communication and data presentation skills, including an ability to effectively communicate with both business and technical implementation partners and stakeholders
  • Ability to multi-task and prioritize multiple assignments to meet deadlines

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

If you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

The pay range for this position in Issaquah, WA is $80,000 - $100,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. The annual incentive target is 6% of base pay. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html

This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.


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Organization:
Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Full / Part time: Full-time


Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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